Groom and manage the IT project portfolio management backlog. Works with technical Product Owners, software engineers, technical leads and systems analysts to plan, assign, develop and produce deliverables for the Business Information Services division.Works collaboratively with Department Team leads to do program and project planning for upcoming delivery packages. Serve as project lead, hosting scrum ceremonies, monitoring user stories and evolve deliverables for the program.

• Technical and strategic advisor to Mathematical Science Institute - developing user stories, short and long-term product strategies, positioning plans and lead generation strategies. • Conducts project planning, product evaluations, proposal reviews and final assessments for municipal technology product vendors seeking long-term contracts with the McCandless Township Technology Advisory Council.• Evaluated the conceptual, preliminary and detailed urban design, site layouts and supporting materials (reports, maps, drawings) for master planning and urban development projects for McCandless Planning Commission.• Product assessment and consulting for the Heinz Innovation Center.

Used a combination of SharePoint, Clarity and Cherwell to intake, scope, approve, resource load and fund a portfolio of IT delivery projects for the Insurance Services Division.Worked with technical Executives, Directors and Managers to package and prepare IT backlog ideas into viable, fully-fundable projects.Planned, led and worked with Product Owners and Vendor Management teams to develop a Request for Information and Request for Proposal for UPMCs multi-million dollar Durable Medical Equipment business.Served as liaison between Business and Technical teams for scoping, requirements and strategic planning.

• Directed the work of technical Project Managers, software developers, System Administrators, database leads and Infrastructure and Telecoms leads in a matrixed organizational structure.• Managed an annual portfolio of 5-8 large and medium software engineering projects specializing in customer-facing software, IT infrastructure, cybersecurity, and e-commerce.• Produced IT product roadmaps, business cases, wrote technical scoping documents, program definitions, vision plans, project estimates, resource schedules, system requirements, budgets, and retrospective analytics.• Responsible for traditional oversight (status, risk, financial), benefits realization, and communications to all levels of the organization, incl vendor contracting, product assessment, writing RFIs, RFPs and charting vendor suitability.• Led executive stakeholder sessions (kaizens) with C-suite, technical product owners, development teams, IT quality assurance managers and chief stakeholders to create new products, initiate upgrades and implement change management efforts.

Served as Highmark's healthcare business-to-technical liaison for the energy, manufacturing, and education sectors, working with HR VPs and Directors to deliver benefit presentations to Highmark’s external B2B and B2C clients.

Responsible for upgrading seven regional healthcare websites by converting executive and director-level business needs into fully-developed strategic plans within a CRM team. Lead software development teams to implement upgrades to seven regional healthcare websites serving 4.3 million B2B and B2C customers.• Derived requirements from executive business cases and developed project scopes, high-level estimates, detailed business requirements and implementation plans for 10-12 strategic healthcare initiatives annually, each averaging $1.2M.• Lead, directed and reviewed the work of business analysts, software developers, system architects, and quality control test engineers.• Produced vision documents, conceptual designs, system overviews, functional designs, testing plans, user acceptance criteria, implementation plans and post-implementation analysis reports.• Implemented processes, templates and streamlined procedures within the software development lifecycle, reducing the document approval process by 70% and overall project conception-to-implementation time by 30%.