Information Technology Project Manager
Pittsburgh, Pennsylvania, United States
• Directed the work of technical Project Managers, software developers, System Administrators, database leads and Infrastructure and Telecoms leads in a matrixed organizational structure.• Managed an annual portfolio of 5-8 large and medium software engineering projects specializing in customer-facing software, IT infrastructure, cybersecurity, and e-commerce.• Produced IT product roadmaps, business cases, wrote technical scoping documents, program definitions, vision plans, project estimates, resource schedules, system requirements, budgets, and retrospective analytics.• Responsible for traditional oversight (status, risk, financial), benefits realization, and communications to all levels of the organization, incl vendor contracting, product assessment, writing RFIs, RFPs and charting vendor suitability.• Led executive stakeholder sessions (kaizens) with C-suite, technical product owners, development teams, IT quality assurance managers and chief stakeholders to create new products, initiate upgrades and implement change management efforts.