Business Process Outsourcing Associate Consultant
Current
Apr 2024 - Present
AeroLeads people directory · profile
Lan Dao Email & Phone Number
Service/ Operation Manager for Projects delivery
at
Confluence
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Service/ Operation Manager for Projects delivery
Location
Ho Chi Minh City, Vietnam, Viet Nam
Company size
Who is Lan Dao? Overview
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Quick answer
Lan Dao is listed as Service/ Operation Manager for Projects delivery at Confluence, a company with 527 employees, based in Ho Chi Minh City, Vietnam, Viet Nam. AeroLeads shows a matched LinkedIn profile for Lan Dao.
Lan Dao previously worked as Business Process Outsourcing Associate Consultant at Confluence and Information Technology Business Analyst at Swiss Post Solutions. Lan Dao holds Bachelor'S Degree, Germanic Languages, Literatures, And Linguistics from University Of Social Sciences And Humanities (Ussh).
Company email context
Email format at Confluence
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Confluence
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Profile bio
About Lan Dao
• Good English communication skills (can speak a little in German)• Able to operate and run a project from start-to-end• Reliable, careful and responsible in tasks• Detail oriented and good transferring skills to deliver knowledge about business to team and client • Experience in reporting project activities to management team• Can work both independently and in a team-oriented, collaborative environment• Supportive and motivated the team members at projects• Experience in working with the US and European countries (Germany, the UK, Swiss)
Current workplace
Lan Dao's current company
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Confluence
4 roles
Lan Dao work experience
A career timeline built from the work history available for this profile.
Information Technology Business Analyst
Mar 2022 - Jan 2024
Service Manager
- Provide accurate input and possible solutions for incoming opportunities to Project Onboarding Executive and Customer Management Department (CMD)
- Make sure new projects are implemented successfully, by:- Develop detailed project plan which identifies the needed activities, including resource plan, testing, training plan in order to meet organization goals.
- Make sure new projects are implemented successfully, by:- Develop detailed project plan which identifies the needed activities, including resource plan, testing, training plan in order to meet organization goals.
- Keep close contact with customers to understand and fulfill their needs, as a result, customer satisfaction can be maintained and improved
- Control account portfolio (quality, TAT, productivity) to meet the predefined targets by maintaining close supervision to the projects
- Continuously come up with improvement ideas for all projects to reduce processing time and enhance cost efficiency
Jun 2017 - Feb 2022
Service Assistant
- Support Service Manager to analyze and study all aspects involved in projects assigned by manager
- Support Service Manager to communicate with the customer to clarify all project requirements
- Coordinate with other relevant person/departments for project implementation
- Make training plan for all involved Team Leader /Typist in Operation Team (this task needscooperation from training team)
- Analyze errors, train, give solutions and plans to make sure the project meets all… Show more
- Analyze errors, train, give solutions and plans to make sure the project meets all its target
Aug 2013 - Jun 2017
Team & coworkers
Colleagues at Confluence
Other employees you can reach at confluence.com. View company contacts for 527 employees →
CT
Cheikh Tall
Colleague at Confluence
Senegal, Senegal
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TP
Thomas Pfister
Colleague at Confluence
Greater Pittsburgh Region, United States
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RC
Rob Cook
Colleague at Confluence
Pittsburgh, Pennsylvania, United States, United States
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JD
Jenny Donaldson
Colleague at Confluence
City Of Cape Town, Western Cape, South Africa, South Africa
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AB
Amy Bistocchi
Colleague at Confluence
Greater Pittsburgh Region, United States
View →
SB
Steven Boatman
Colleague at Confluence
Pottstown, Pennsylvania, United States, United States
View →
TG
Tom Goodman
Colleague at Confluence
United Kingdom, United Kingdom
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JY
Jmty Y
Colleague at Confluence
Nigeria, Nigeria
View →
AP
Alan Pugh
Colleague at Confluence
Pittsburgh, Pennsylvania, United States, United States
View →
JM
José Martí
Colleague at Confluence
Valencia, Valencian Community, Spain, Spain
View →
Cheikh Tall
Colleague at Confluence
Senegal, Senegal
View →
TP
Thomas Pfister
Colleague at Confluence
Greater Pittsburgh Region, United States
View →
RC
Rob Cook
Colleague at Confluence
Pittsburgh, Pennsylvania, United States, United States
View →
JD
Jenny Donaldson
Colleague at Confluence
City Of Cape Town, Western Cape, South Africa, South Africa
View →
AB
Amy Bistocchi
Colleague at Confluence
Greater Pittsburgh Region, United States
View →
SB
Steven Boatman
Colleague at Confluence
Pottstown, Pennsylvania, United States, United States
View →
TG
Tom Goodman
Colleague at Confluence
United Kingdom, United Kingdom
View →
JY
Jmty Y
Colleague at Confluence
Nigeria, Nigeria
View →
AP
Alan Pugh
Colleague at Confluence
Pittsburgh, Pennsylvania, United States, United States
View →
JM
José Martí
Colleague at Confluence
Valencia, Valencian Community, Spain, Spain
View →
1 education record
Lan Dao education
FAQ
Frequently asked questions about Lan Dao
Quick answers generated from the profile data available on this page.
What company does Lan Dao work for?
Lan Dao works for Confluence.
What is Lan Dao's role at Confluence?
Lan Dao is listed as Service/ Operation Manager for Projects delivery at Confluence.
Where is Lan Dao based?
Lan Dao is based in Ho Chi Minh City, Vietnam, Viet Nam while working with Confluence.
What companies has Lan Dao worked for?
Lan Dao has worked for Confluence and Swiss Post Solutions.
Who are Lan Dao's colleagues at Confluence?
Lan Dao's colleagues at Confluence include Cheikh Tall, Thomas Pfister, Rob Cook, Jenny Donaldson, and Amy Bistocchi.
How can I contact Lan Dao?
You can use AeroLeads to view verified contact signals for Lan Dao at Confluence, including work email, phone, and LinkedIn data when available.
What schools did Lan Dao attend?
Lan Dao holds Bachelor'S Degree, Germanic Languages, Literatures, And Linguistics from University Of Social Sciences And Humanities (Ussh).
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