Lan N. Email & Phone Number

Lead Finance functionalities in D365 Finance and Operation implementation.Co-delivered successfully the company's 1st IP product for D365 FinOp for professional service industry implementation with another Functional SA (Global roll out to 23 legal entities - project went live after 9 months).

London, United Kingdom

• Professional service client – Team lead - Lifetime service support (4/2020 -)+ Review the issue raise by clients, allocate the issue to relevant resource. Resolve the high priority issue. Maintain a trusted partnership with the client and Microsoft support.+ Analyse and design solutions to improve the issues resolution turnaround, reduce backlog, stabilise the service.+ Forecast resource requirement and raise request on time to avoid impact to level of service.• Global Professional service client - Lead Devop Consultant – Data migration – (5/2019-4/2020)+ Managed, updated and reported the Devop progress on bugs and issues raised by both client and partner teams. Investigated the root cause and directed the issue resolution.+ Coordinated with the client resources to agree the root cause, priority and resolution responsibility.• Global digital service platform client - Lead advisory consultant – strategic advice – (short term engagements)+ Review mid-roll out implementation, assessed the impact of current solution to financial and business management reporting, recommend the changes aligning system design to the business strategy.+ Redesigned chart of account and financial data structure to ensure the financial system supports the company’s rapid growth and flexible organization structure.+ Designed detail approach to deliver the required changes in the Chart of Account and financial data structure.• Global professional service - Lead localisation functional consultant – Implement D365 – (10/2017- 6/2018): roll out in APAC, India and US• Global medial client - Lead finance consultant – AX2012 upgrade to D365 – (10/2015-10/2917): rolled out in UK, US, and France+ Managed requirement scope. Designed integration solution. Reviewed functional design documents. Planned and prioritised tasks. Managed team's workload allocation.+ Ran daily scrum; kept the project timeline, escalated early. Identified risks, recommend, and implemented risk mitigation actions.

London, United Kingdom

• Public sector client - AX2012 implementation - Lead finance consultant (4/2014-9/2015)+ Configured prototype and master environments. Produced functional specs. Performed system integration and system performance tests. Supported data migration.+ Managed SAT, UAT progress, monitored issues resolution to ensure project’s scope and timeline.+ Supported after go-live operation: managed issues resolution and decided if an issue was a change request, delivered the approved CR.Have achieved the following certificates from MicrosoftMicrosoft Certified Professional (MCP) - Microsoft AX 2012 FinancialsMicrosoft Certified Professional (MCP) - Microsoft AX 2012 Service ManagementMicrosoft Certified Professional (MCP) - Microsoft AX 2012 Process Manufacturing Production and Logistics

London, United Kingdom

- Public sector client – AX2012 implementation – Finance consultant+ Ran requirement gathering workshops, produced functional design documents for finance modules (GL, cash and bank, AP, Fixed asset, AR)+ Ran user training workshops and produced training material.

London, United Kingdom

Feb 2012 - Sep 2013 - Projects delivered for a Global professional service client- AX2012 implementation – Finance consultant+ Ran requirement gathering workshops; delivered functional design document with fit gap analysis, configured template environment for go-live; tested gap solution developments, delivered initial training for finance module users.+ Solved issues raised by Microsoft Dynamics AX customers through customer support help desk by analyzing cause of issue and detail steps solution to correct the error.

London, United Kingdom

+ Business process improvement: produce business process map for current status and target operating model, verify target operating model for operational risk, deliver analysis report to highlight gap between the two process and recommend solution to close the gap.+ Review accounting process and financial control to recommend area for improvement.+ Test finance data consistency - post system implementation stage.

Lead consultant - Finance and accounting performance improvement consultancy service. Delivered advice on strategy, organisation, processes, people, and technology improvement.+ Developed Target Operating Models (TOM) for the Asset and Liability Management (ALM) functions of a major bank+ Reviewed business processes and delivered benchmark report against the industry best practice for the financial management and reporting process for a leading oil refinery. The report was used as a business requirement in the ERP system implementation.+ Managed all aspects of client engagement execution and project outputs: managing project budget, compiling project material, building and maintaining good client relationships, keeping project manager updated with progress or issue.

+ Was responsible for overseeing the smooth-running of the financial management function of ten staffs; reported to the Finance Director and the CEO.+ Lead the finance work stream of the end-user's Dynamics AX 2009 implementation. Provide requirements, review functional specs and decide the scope of the development. Make sure the system setup and the underlined control comply with the accounting principles, company's financial control policies and tax requirement in all the modules of the system. Present and debate the solution to the company's board of management to get approval. Enabled the project to go live on time.

- Managed daily operation of accounting department.+ Directed the implementation of new accounting system from the in-house built one.+ Prepared business plan and assessed financial risk for investment in different operations within group

 Produce monthly management information for local board and submit to head office in Melbourne

Acca, Accounting And Finance

Activities and Societies: Vice chair of Hanoi ACCA member committee ACCA is Association of Certified Charter Accountant of UK.

Ba, Banking

Activities and Societies: Represented College at National Student Sport Games - won silver medal. Banking and finance - 2:1 Major.

Ba, English

Pgdip, Career Guidance And Development