Lana Epstein Email and Phone Number

Application functionality and databases for telecommunication services, sales compensation, calling card provisioning, billing, PIN management, call processing, call detail records, data warehouse, data marts, point-of-sale activation, recharging and customer care.Lead 3 global test teams and Tested multiple AT&T applications including: sales comp/commission and incentives calculation for internal and external agents; hierarchy, reporting and commission statements, prepaid technology data and call flows, transnational data, usage (minutes/$$), access levels, point of sale, security profiles, IVR (interactive voice response), and prompts/responses.

Lead test team in testing preliminary and final commissions and incentives calculation for multiple sales compensation applications; security and access levels; business flows (data flows/imports, adjustments, batch and rule-based validations); back-end data validation; adjustments, reporting, & incoming/outgoing data extracts.

Tested preliminary and final commissions and incentives calculation for sales compensation applications; job assignments and hierarchy, security and access levels; business flows (data flows/imports, adjustments, batch and rule-based validations); back-end data validation; adjustments, reporting, & incoming/outgoing data extracts.

Performed system and platform release test efforts for PS Pension Administration - test strategies, test plans and detailed test cases

Performed functional testing for Financial (Account payable, Account receivable, General Ledger) and Payroll System for Quick Books.