In addition to the responsibilities from my previous position as System Engineer, this promotion includes added leadership responsibilities. Focus on processes and team development, with continuous improvement of CI/CD processes.• Led the team in developing and implementing CI/CD processes for improved efficiency and productivity.• Collaborated with cross-functional teams to enhance system reliability and scalability.• Implemented automation tools to streamline deployment processes and reduce manual errors.

In addition to the responsibilities from my previous position as System Engineer, this promotion includes the following.• Identify, create and implement institutional processes to efficiently manage the release of code, evaluating and identifying products to facilitate same.• Operate at an advisory level, consistently interacting with IT and line-of-business management.• Assist in managing software releases from development stage to software release, acting as liaison between varying business units to promote smooth and timely delivery of software products and updates. • Gatekeeper for production systems/applications, taking responsibility for their implementations. • Server support engineer, helping to troubleshoot problems with an application.• Coordinate disparate source trees, projects, teams and components.• Evaluate software defects, issues, risks, change/new development requests, and deployment and packaging of new and updated software.

• Windows Server 2003/2008/2012• Active Directory • SharePoint 2007/2010/2013• Visual Studio 2008/2010/2012/2013• Team Foundation Server 2010/2012/2013• VMware, including View Horizon• SQL Technical DBA 2005/2008/2012• Produce system/network documentation, SOPs and IT policies.• Windows Server Update Services 3.0• Research, recommend, and implement departmental software and hardware upgrades• Help Desk/end-user LAN/Hardware/Software support• Project management• CRM (Pivotal and Trillium)• Technical Writing

• System Administrator• Windows 2003/2008/XP• Active Directory • SQL Technical DBA• Design/implement multi-node network expansions• Produce system/network documentation, SOPs and IT policies.• Maintain and apply security and operating system patches and enhancements utilizing a Windows Server Update Services server• Research, recommend, and implement departmental software and hardware upgrades• Help Desk/end-user LAN/Hardware/Software support• Project management• Security Officer • Maintain divisional system backups and perform system/file restorations on all departmental servers including Windows, Netware, and UNIX machines• PCI DSS