Baptist Housing provides quality senior housing and care in British Columbia. As a registered non-profit organization, our desire is that residents experience life to the fullest. Our teams offer wellness programs that encourage positive lifestyles and the health of the whole person. Our 21 communicaties are located in Vancouver, Maple Ridge, Abbotsford, Victoria, Kelowna, White Rock, West Vancouver, Salmon Arm and Armstrong. Our communities offer Seniors Rental Housing, Independent Living, Assisted Living, and Long-Term Care.

Visier is the recognized global leader in people analytics and workforce intelligence. Visier’s pre-built analytics solution focuses on what matters to business leaders: answering the right questions needed to shape business strategy and drive better business outcomes through workforce optimization. Visier is headquartered in Vancouver, BC with offices and team members worldwide.As HR Director, I was responsible for managing all aspects of HR operations including compensation plan updates, benefits, recruitment, terminations, engagement surveys, streamlining HR processes and providing HR business partner support and advice to designated client groups.• Project managed the conversion of HR content from Confluence database to Service Now platform and the streamlining of HR service requests to a ticketing process.• Advised and supported managers on employee relations matters.• Created a Compensation Manual and HR Operations Guide to ensure program continuity and trained team members accordingly.

Rocky Mountaineer is a privately held, luxury rail tour operator with unique vacation packages and three distinctive rail routes through British Columbia, Alberta, and Southwest USA, from Denver to Moab. It has been in business for over 25 years with team members located in Canada, USA, Australia, and the United Kingdom.In my role as Senior Manager, Total Rewards and Corporate Programs, I was responsible for the company’s total rewards strategy and developing, revising and implementing compensation and benefits programs and processes including: developing a career and salary structure, STIP plans for all levels in the organization, revamping the Sales Bonus structure, developing Total Rewards Statements, developing HR Metrics dashboards for management, developing compensation guidelines and overseeing the development of a job evaluation process. I also managed benefits globally. • Designed, implemented, and communicated salary and career structures to address internal and external equity issues. • Created and implemented performance management, merit, and bonus programs, creating more measurable systems linking individual goals to corporate goals and values.• Developed communication plans and materials for new program launches.• Oversaw local and international benefits programs including plan renewals, plan changes, and pension plan upgrades, resulting in better services for employees.• Educated HR team on compensation concepts and administrative guidelines.

In my role as Senior Manager, HRBP, I provided strategic and day to day HR consulting and support for several corporate departments including Finance, Sales & Marketing, IT, Corporate Development and Payroll. I worked on special projects such as developing the company’s first corporate on-boarding program comprising of 12 department modules delivered by senior departmental representatives and standardized processes to expedite organizational and on-the job learning. In 2016, I took on a newly developed role of Senior Manager, Total Rewards and Corporate Programs.• Provided coaching and consultative advice to managers on sensitive and complex personnel issues such as disability, performance, contract terms, workplace respect, job level placement, compensation, disciplinary and termination matters.• Delivered training to management and staff on various programs including annual and mid-year performance cycles, talent profiles, and engagement surveys.

I worked as an independent HR Consultant with Jardine Lloyd Thompson Insurance leading the implementation of an HR Information System and a new job structure and compensation system. These two primary projects required consultation, collaboration and communication with the Global IT Services and Total Rewards teams in the UK and India, and local team members. Additionally, I provided day to day HR advice and support to the Vancouver HR and payroll team.

Aon plc (NYSE: AON) is a leading global provider of risk management services, insurance and reinsurance brokerage, and human capital consulting. Through its more than 62,000 colleagues worldwide, Aon delivers distinctive client value via innovative and effective risk management and workforce productivity solutions. Aon's industry-leading global resources and technical expertise are delivered locally through more than 500 offices in more than 120 countries. Aon Canada offers a range of sophisticated advisory and consulting services in risk control and risk management, reinsurance, and human capital.As Regional HR Manager – Western Canada, I worked in closely with regional management and led the HR function across Western Canada with a team of four HR professionals. This role entailed establishing and implementing effective strategic talent management initiatives and best practices in alignment with regional and national objectives; maximizing resources and creating efficiencies in support of overall business goals; promoting the Aon Employee Value Proposition and HR brand externally; managing HR reporting; preparing resource budgets; advising and coaching regional management and supervisors on complex employee relations/performance issues; and ensuring proper application of HR policies, employment law and legislation.• Developed and executed annual HR business plans with corresponding strategies and tactics in support of regional and national business needs.• Facilitated and implemented numerous corporate HR change initiatives including new global job levels, benefits plan changes, 9 box talent management reviews, career conversations and new HR service delivery models.• Advised and communicated HR best practices to senior management.• Initiated succession and workforce planning practices, identified key/critical/high potential employees and developed corresponding risk management plans.• Led and managed a team of HR professionals servicing Western Canada.

As Manager, Human Resources and General/Environmental Affairs, I was tasked to set up and manage all aspects of Human Resources for BC. I provided full HR generalist support to local managers and employees, as well as developing and implementing national HR programs in collaboration with colleagues across Canada. The position also included general management duties such as planning for and executing on office renovations, relocations, and overall office affairs.• Developed a national sales on-boarding program in collaboration with local Sales Managers to expedite on-the-job learning and improve retention of new sales hires.• Coached managers on various topics including hiring decisions, performance management, sales profile assessments and terminations.• Recruited for all levels of sales, service, operations, and support staff.• Project managed two office renovations.

Xcellsis was a joint venture between Ballard, Ford and DaimlerChrysler in fuel cell engine development, manufacturing, and assembly. It was headquartered in Germany, with divisions in Burnaby, BC and San Diego California. Xcellsis was acquired by Ballard Power in 2001 and its operations were eventually consolidated.As HR Manager in BC, I was responsible for establishing the HR department in this start up company. Core duties included: setting up recruitment and selection best practices, employee orientations, selecting and implementing an on-line applicant tracking system, updating performance management processes, developing an organizational compensation structure, transitioning the company to a new benefits plan and provider, setting up standardized employment contracts, sourcing training programs for management and staff, developing and implementing HR policies and procedures, and providing advice and counsel on employee relations, termination and performance matters.• Created and implemented training for employees and managers on core HR programs and processes.• Supported managers in recruiting for all levels and types of engineers, technicians, operational and corporate roles.• Created a companywide salary structure and secured funds to address internal equity and external market gaps during the high-tech boom period.• Participated in the Integration Management Team during Ballard/Xcellsis merger; communicating policy changes, addressing employee concerns and facilitating information flow.

Burnaby is in the center of Metro Vancouver and is the third-largest city in the province, with over 240,000 residents. The City of Burnaby provides facilities and services for the Burnaby community, and it is charge of parks, roads, sewers, libraries, public safety, transportation, water systems and much more. Burnaby is known for its beautiful surrounding natural environments and diverse culture—making it a sought-after place to live, work and play.I held several HR roles at the City of Burnaby progressing from Personnel Technician to my last position as HR Supervisor, leading the Benefits and Records team and overseeing corporate health, safety, and workplace disability claims. During my tenure at the city, I initiated and implemented many HR programs and streamlined a variety of operational processes which required collaboration with union representatives, management, and interdepartmental staff. A significant project that I led was a WCB sponsored, multi-municipal study to drive early and safe return work practices for injured workers.• Managed workplace disability claims, negotiating with union and management on GTRW terms and return to work placements.• Co-chaired a Central Safety Committee which oversaw 10 OHS committees around the city.• Provided collective agreement interpretation to staff and managers.• Developed and managed attendance and disability statistics, creating presentations for management.• Oversaw employee records, reporting and data integrity.