Lana Krohne Email & Phone Number

Belton, MO, US

Lee's Summit, MO

• Led QA efforts in projects ensuring all testing activities are conducted effectively for multiple projects throughout the year from data refresh of lower environments and Facets and Claim Edit System (CES) upgrades and.
• Create and execute test cases for the insurance platform to Facets 5.8 and CES.
• QA liaison that works with other departments to anticipate upcoming work and coordinate QA resources based on workload and upcoming and current projects.
• Daily review and coordination of testing assignments to other QA resources for enhancements, defects, and project work. Lead group validations sessions.
• Helped develop and evaluate the workflow of Service Now for the change management in the lower testing environments.
• Collaborate with development and business team to integrate QA processes into SDLC to promote quality standards.

Lee's Summit, MO

• Create and execute test cases to be utilized in the implantation of the insurance platform of Facets.
• Setup, manage and train on utilization of Spiratest defect and test case report and tracking tool.
• Create test cases from business and technical requirements
• Daily review and coordination of testing assignments to other QA resources based on weekly environment installments.
• Give status to Project Managers and Business Analyst on as needed basis.
• Strong working knowledge of SQL for back-end testing.

Overland Park, KS

• Create, modify and enhanced quality standards and test procedures for product design to attain efficient quality of software.
• Recommend improvements or corrections to programmers.
• Lead offshore QA personnel on manual testing procedures and answered questions about software functionality as well as gave day to day task.
• Developed test plans, cases and scripts using Storeroom/Confluence and JIRA to create defect tickets and task.
• Utilized SQL Management Studios to create basic SQL queries for testing data verification.
• Review technical designs and business requirements to prepare test plans and test cases.

Overland Park, KS

• Responsible for manual testing of software applications in a.NET, Java, and HTML environments.
• Created and executed test cases and test scripts for SOX verification for all changes and enhancements to the websites.
• Evaluated software from the user’s perspective, seeking out bugs, inconsistencies, and other problems to be reported on a WSS site.
• Ability to thoroughly analyze system's functional and business requirements and break them down into test requirements/test objectives.
• Experience with API testing and Web service testing using SOAP UI and Eclipse as well as work with users to help set up and troubleshoot any problems.
• Experience with web analytics and attended a training class for an online business optimization platform by Omniture.

Overland Park, Kansas

• Responsible for all black box internet quality control for a multi platform e-commerce hosting and routing company.
• Tested contextual marketing and ISP communication software.
• Execution of the test scenarios and scripts and review of product Functionality.
• Successful working relationships in communication with programmers and web designers to develop error free sites and web traffic management.
• Performed test using IP Geo-location software.
• Recognized for thorough performance and procedures used to prevent revenue loss due to website and internet traffic errors.

Springfield, MO

• Responsible for payment of hospital and physician claims.
• Responsible for researching claims, assisting claimants, and working to coordinate developing research information with on-going claims review.
• Experience with CPW and COSMOS software.

Springfield, MO

• Assisted professors on a project-by-project basis.
• Responsible for general clerical duties and answering multi-line phone systems.
• Noted for superb administration and documentation abilities.