Lance Clay Email & Phone Number

PROFESSIONAL SUMMARYIT Professional searching for an entry level position within Information Technology providing Network and Desktop Support with the ability to apply skills in field of study. Transfer of existing professional skills to include 15 years customer service, project and people management and the ability to meet deadlines and metrics. SKILLSCustomer Service, Leadership, Teamwork, Problem Solving, Critical Thinking, Time Management, Customer/Client Satisfaction, Communication, Organizational skills, Instant Messaging Software, Hardware, Mobile Software and Working Security, documentation and reporting, ability to handle escalations and solve problems, working knowledge of PC/MAC computing environments, excellent knowledge of Internet, Common Browsers and ISP’s TECHNICAL COMPETENCYRSA Tokens, Juniper Websites, SAP, Mainframe, Share Point, Active Directory, VPN Sites, Mapping Network Drives, Outlook Configurations, WYSE Terminals, Citrix and Xendesktops, Laptops, Server 2002 and Server 2008, Networking Skills, Network Security, Design Protocol and Configuration, Set up and Maintenance, PC Architecture, Servers Modems and Hubs

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  Devry University Irving Tx

  3.9