Lance Kristian Denusta Email & Phone Number

National Capital Region, Philippines

•Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc. •Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability, and compensation requirements; documents these interviews. • Set up interviews between candidates and hiring managers. •Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building. •Makes recommendations on additional candidate pools

Waltham, Massachusetts, United States

Provided the data, the analytics, and the resource management services that ensure staffing levels are appropriate to handle the incoming volumes while also meeting the needs of the associates and the business.

Quezon City, National Capital Region, Philippines

Responded to customer queries about ATT services, equipment, promotions, roaming, and billings. Enhanced customer retention and satisfaction by providing outstanding and prompt customer service. Take customer calls and complete service orders. Understand customer needs and recommend appropriate products and rate plans.

United States

Responded to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues, and/or providing direction as may be required. Used information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.