Lance James Email & Phone Number

• Lead a 26-member DEI team, having won the inaugural (and first-ever) "DEI Manufacturing Plant of the Year" award in 2024. I continue to implement innovative initiatives and maximize the impact of our training and.
• Provide comprehensive HR support (1100+ employees), including investigations, performance management, disciplinary actions, payroll, benefits administration, and the confidential and compliant handling of… Show more
• Provide comprehensive HR support (1100+ employees), including investigations, performance management, disciplinary actions, payroll, benefits administration, and the confidential and compliant handling of sensitive.
• Manage labor planning and hiring, optimizing staffing levels to meet operational needs.
• Proactively use data and technology to improve business efficiency and address challenges. Show less

Illinois, United States

• Managed the full lifecycle of 3P recruiting tools (LinkedIn, Entelo, Indeed, etc.), from access requests and new tool proposals to data analysis and comprehensive training programs.
• Successfully secured stakeholder buy-in (finance, legal, executive team) for the G&A rollout of new recruiting tools, demonstrating effective communication and negotiation skills.
• Analyzed data on 3P recruiting tool usage, including inmail volume and diversity filter application, benchmarking… Show more
• Analyzed data on 3P recruiting tool usage, including inmail volume and diversity filter application, benchmarking performance against other organizations and identifying areas for improvement.
• Led training programs (lunch & learns, onboarding resources) and implemented Hopin for a 350-candidate recruiting event, significantly improving recruiter and candidate engagement. Show less

• Proactively addressed and resolved discrepancies in key HR metrics (attendance, attrition, engagement, performance), ensuring data accuracy and integrity. This involved analyzing root causes and implementing corrective.
• Successfully represented the company in unemployment claims and appeals, efficiently managing HR processes (payroll, scheduling, employee data).
• Developed and delivered comprehensive training programs to HR personnel (20+… Show more
• Developed and delivered comprehensive training programs to HR personnel (20+ Sr HRAs, HRBPs, Sr HRM) and Operations Leaders (30+ Area Managers) on work standards, company updates, and information processing, improving.
• Successfully implemented a site-wide ESL program, increasing local community hiring and fostering inclusivity. This involved curriculum development and ongoing support.
• Championed DEI initiatives (BEN, ESL, weekly trainings), promoting a diverse and inclusive workplace culture. Show less

• Proactively identified and addressed new hire training needs, developing and delivering effective training programs that fostered talent development.
• Supported the HR team by ensuring accurate new hire documentation, timekeeping, and data analysis, contributing to improved HR processes.

Greater Chicago Area

• Oversaw approximately 250 residents and created an environment that promoted diversity, inclusivity, and the holistic well-being of others.
• Planned and facilitated educational and social programs to keep residents vitally engaged in a positive college experience. These programs resulted in high rates of participation.
• Effectively communicated with Hall Director and Resident Life Assistant Directors, informing them of current issues and resolutions.

Greater Chicago Area

• Planned, coordinated, and regulated camp programs on a weekly basis for scouts.
• Interacted with parents, guardians, and camp staff regarding protocols, referrals and concerns prior, during, and after camp.

• Managed reservations, checked guests in and out of their rooms, arranged payment, and responded to customer problems or complaints. The goal was to provide impeccable customer service to the guest (s).

1218 W Adams St, Chicago, IL 60607

The responsibilities that were required from me on the job were: being prompt and on time, completing tasks correctly and efficiently, and being skilled in customer service.