Lance Perkins Email & Phone Number

Greater Grand Rapids, Michigan Area

Trucking and transportation industry

Mount Pleasant, Mi

• Updated paperwork to ensure all student employees had easier access and a better understanding of their job duties and responsibilities• Utilized social media such as e-mail, Twitter, Facebook, When-to-Work, and Blackboard to contact student employees as needed

Mount Pleasant, Mi

• Lead a team of five people to evaluate the training process for student employees and had to develop and implement a more efficient training system • Developed exit surveys that were used to track the reasons the student employees were leaving the organization• Held focus groups and created and utilized surveys to gather data from student employees to understand their concerns with employment and develop strategies to improve retention

Mount Pleasant, Mi

• Worked with several different umpiring crews across various situations including pre-season, regular season, and post-season play • Utilized both verbal and non-verbal communication skills on a regular basis with a wide variety of audiences• Attended many training session voluntarily to improve my skills to umpire at higher skill levels

Mount Pleasant, Mi

• Trained, developed, and evaluated the performance of over 60 officials each intramural season• Supervised Intramural sports with over 9,000 faculty and student participants annually• Managed the performance of all the officials through coaching and corrective management process• Assisted the manager of the intramural department with many questions and issues pertaining to human resources and relations issues, creating a co-mentor partnership

Mount Pleasant, Mi

• Organized lecture materials and conducted solo lectures• Assisted instructor in developing quizzes, tests, and classroom activities• Administered review sessions, held office hours, and assisted other students with class materials

Mount Pleasant, Mi

• Created new hiring process for the department, including new interview materials• Developed a new evaluation process and trained all supervisors on the correct usage to ensure better performance for employees as well as improved employee retention• Performed a study of employee satisfaction through a process of self-created surveys, data collection, and employee feedback that was used to create a staffing and retention plan• Continued the human resource consulting relationship with the supervisor into the fall semester through the role on the Employee Relations Committee and in my job as Intramural Supervisor

Master'S Degree, Human Resources Administration

Activities and Societies: Special Olympics, Michigan HR Day Attendee

Bachelor'S Degree, Psychology

Activities and Societies: Employee Relations Committee for University Recreations, SIOP Conference Attendee (Society for Industrial.