Lance Perkins Email & Phone Number

Indianapolis, In, Us

United States

Carmel, Indiana, United States

Carmel, In

Greater St. Louis Area

Saint Louis, Missouri

• Developed On-Time scorecard and tracking process which increased on-time pick up from 80% to 95%• Created value-adding processes for consistent service• Negotiated carrier rates to reduce costs while negotiating revenue increases for Unyson’s differentiated product attributes• Developed customer-focused relationships with key accounts• Managed and standardized financial reporting across multiple account teams and between Unyson and customers• Constructed dwell report analytics to decrease trailer idle times and increase trailer utilization• Facilitated weekly customer account status call to maximize customer service levels• Developed vendor training programs to improve Purchase Order entry accuracy into Unyson Oracle TM• Initiated crossdock program for international shipments to streamline deliveries from overseas while decreasing customer accessorial charges• Coached customer buying teams in state-of-the-art transportation processes• Liaised with Unyson and customer IT teams to resolve communication issues between customer JDA and Unyson Oracle TM systems

Greater St. Louis Area

St. Louis, Mo

• Utilized cross-docking opportunities and transportation mode changes to increase profits• Managed bid projects for key accounts• Developed high-level competency in OTR transportation

Responsible for overseeing and completing quality control processes for all day to day shipments, as well as longer-term projects with little oversight.Responsible for training and education of the Shipping/Receiving and Quality Control department.Coordinated with Production and Operations Managers to best utilize workforce to meet and exceed deadlines.Received and inventoried all incoming product, as well as inventorying and ordering necessary supplies for department.Procured bids from various vendors for supplies to promote cost savings.

Managed large client relationships (Dillard’s, Soft Surroundings, Sundance Catalog) through all levels of our process, including order entry, production, quality control, freight and delivery, and invoicing.Communicated daily with clients (retail customers, wholesalers, and outside sales representatives) to determine their needs and determine how to best address their needs and concerns.Assisted in training and evaluation of new employees.Reconciled accounts receivable list daily for both upcoming and past due invoices.Responsible for order/request management through CRM system, as well as emails and phone calls from clients.

Co-managed Mercedes Benz of Kansas City satellite branch. Maintained relationships with referral sources.Set up and maintained rental reservations.Worked accounts receivable list to help improve profits, as well as minimize loss.Recruited for “Best People” program at airport location due to consistent sales numbers and recommendations from both Branch and Area Managers.

Bachelor Of Arts (B.A.), Business Administration And Management, General

Education record