Managed payroll-related inquiries and concerns as the main point of contact, ensuring precise calculations and timely processing.Compliance and procedures, including the maintenance of accurate recordsMaintained financial records, reconciled payroll accounts, and resolved discrepancies.Demonstrated strong attention to detail to ensure accuracy in company’s payroll system.Process bi-weekly and semi-monthly payroll for the companies based on payroll informationProcessing… Show more Managed payroll-related inquiries and concerns as the main point of contact, ensuring precise calculations and timely processing.Compliance and procedures, including the maintenance of accurate recordsMaintained financial records, reconciled payroll accounts, and resolved discrepancies.Demonstrated strong attention to detail to ensure accuracy in company’s payroll system.Process bi-weekly and semi-monthly payroll for the companies based on payroll informationProcessing Federal tax and State tax, Amendment, Time&Attendance and Payroll systemsProvide reports of earnings, taxes, wages and other payroll relatedAdditionally, Provide year-end tax forms and W2’s.Setup new on-boarding employees in Adp workforce now and ensuring information setup accuratelyPerform data entry, ensuring employee information is up-to-date and accurate in payroll systemsSpecialized and experienced working in ADP Workforce Now Show less

Provided technical support via incoming calls, offering product and service information and assistance toSamsung Australia client accounts.Managed day-to-day operations and maintained composure while troubleshooting and resolving issues.Effectively communicated with Samsung Mobile Phone customers to provide information and answer inquiries.

Work closely hand-in-hand to team members to solve costumer problemsInteracts with customers to provide information and answer inquiriesGather information and prepare to match customer needsResolve problems customers have with their service and offer solutions to remedy the situationPerform other administrative tasks, when necessary and as required by the ManagerAbility to deliver great customer experiences

Customer Service Specialist