Lance Steele Email & Phone Number

Boise, Idaho, United States

• Worked to identify infringements of, trademark, copyright, patent, and trade dress infringements and offer experience driven recommendations for a large multinational client. • Coordinated with a complex team spanning multiple locales to handle incoming and outgoing account related communication

I operated and owned a Raw Milk dairy specializing in raw Milk, Cheese, and Yogurt.

Meridian, Idaho, United States

• Managed a diversity of corporate client accounts using proprietary software and third party tools to conduct daily review, provide data analysis, reporting and strategy planning. • Consistently achieved 95% plus compliance rate implementing anti-malware, counterfeiting, copyright, and trademark safeguards. • Participated on a team responsible for implementing a company-wide reporting structure, enhancing data consistency and increasing reporting efficiency and enhancing insight into infringement trends. • Worked with local, national, and international teams to implement client services and enhance account management.

I monitor and protect my client's trademarks and brands in the online space. This includes data and trend analysis and reporting.

United States

Serve in dual roles as a Client Services Manager and Brand Analyst. I communicate with the customer to help create and execute brand a protection plans and coordinate ensure relevant timely deliverables.

I have been charged with making collections of Aquatic arthropods in the states ofOregon and Idaho. The subjects of these collections are dissected and the fungal contentsanalyzed. This information will be used to asses the effects of various applications ofagricultural fungicide on the sampled aquatic habitats.

At Pier 49 Pizza was responsible for Taking and making orders for food and delivering them to the appropriate houses.

I began at Ameriben as a customer service representative. As a customer service representative I was responsible for answering incomming calls and fielding questions regarding plan benefits and claims processing procedures. Many of these calls were hostile and I was required to find a way to ease the customers concerns and explain to them their plan benefits and recourse if they felt a claim had been processed incorrectly. I finished my time at ameriben as a Client Response Coordinator. This position involved reviewing formal appeals from Medical providers and claimants, reviewing plan documents to determine if the claim was processed correctly, and responding to the claimant or medical provider in writing.

I worked the security desk for a local electronic display company. As a security guardI kept records regarding the whereabouts of employees, verified the security of thebuilding, and served as receptionist for the company. I also assisted the accountsreceivable department with various accounting functions.