Employ system-developed access controls and IMIS software customer training to resolve array of data management/customer database problemsOversee performance and assignment/vacation scheduling for ten System AdministratorsMaintain IMIS servers, conduct set-up/configuration training for new administrators and deliver team training for configuration changes/software updatesPoint-of-contact with technical expertise on IMIS applications in responding to military personnel inquiries Responsible for collecting/reporting system metrics including system security audit dataInstall/configure/maintain UNIX workstations/serversPerform software installations for UNIX OS, Oracle databases and layered software packagesUtilize scripted tools, SQLplus/SQLdev and tuning of IMIS Oracle database Troubleshoot/repair network connectivity issues associated with TACLAN E, SSH and IPsecDevelop/test/submit batch scripts for system-wide approval designed to streamline F-22 administrator tasksDevelop non-standard database queries/reports as requested by customerPerform product modification in response to customer requirements

Administered real-time geophysical monitoring network for Alaska and Northern Mariana Island, with CentOS 6/7 and Oracle Solaris OS environmentsMonitored data for geophysical data collection devices/webcams for dissemination to internal scientists/external users on AVO-administered web servicesDirected AVO transition to virtual equipment with VMWare, resulting in reduced administrative overheadMaintained equipment from IP-enabled devices on volcanoes to Solaris serversPrimary DBA of ANSS Quake Monitoring System (AQMS) Oracle databaseDirected transition of AQMS from Solaris/Oracle 11g servers to Linux and Oracle12cDeveloped documentation to ensure repeatability/repairabilityRemotely diagnosed degradation of two earthquake-monitoring node servers and rapidly configured replacement systems to ensure no interruption of telemetry systemImplemented 100TB Storage Area Network expansion to ensure no loss of historical/real-time seismic dataAdministered host/appliance-based firewalls and other security measures while serving as member of IT Security Operations TeamMonitored IDS/security logs and reviewed vulnerability scans on monthly basis to identify weaknesses while ensuring FISMA complianceCollaborated on strategic planning development for AVO data acquisition/analysis systemsOften called on to perform time-critical assignments providing 24/7 coverage

In this initial assignment with organization, was responsible for all IMIS equipment at Tyndall and remediating data management/customer database issuesUtilized system-developed access controls and customer training on IMIS softwareWas primary-point-of-contact for military personnel regarding technical IMIS applicationCollected/reported system metrics including security audit dataPerformed software installations/patches/upgrades for UNIX OSs, Oracle databases and layered software packages Used scripted tools, SQLplus and SQLdev, and monitored IMIS Oracle database to optimize performanceDeveloped/tested/submitted new batch scripts for approval to streamline F-22 administrator tasksRan non-standard database queries/reports as requested by customers and modified existing products in response to customer-required changesWorked with subset of home base IMIS equipment in off-site locations to support contingency operationsSet-up equipment to enable reachback connectivity to home base

In this civilian assignment as a Visual Information Technician scheduled video teleconferences (VTCs) at the Arctic Warrior Event Center (AWEC) using DVS-G applicationProvided VTC/conference center/data imaging for 11th Air Force, 3rd Wing, 673rd Wing and all remote locations while adhering to facility policies/procedures/regulationsRecommended AV/presentation techniques, published information on policies/procedures regarding capabilities and service, and served as equipment operator at live VTC eventsMonitored equipment and established contingency system malfunction remediation plansEnsured availability of all needed operating suppliesResponded to customer feedback to reconfigure AV production interface to expand capabilities as neededUtilized TANDBERG processers, Christie projectors, AMX controllers, Vista Systems SPYDER video processers and KIV-7 encryption device, among others

Directed 12 personnel in managing crucial Radio Frequency Transmission Systems (RFTS) on South Korean peninsulaDeveloped cost-effective next generation RFTS deployments to compensate for reduced manpower/maintenance personnelServed as Lead Supervisor (NCOIC) overseeing 25 individuals at a 24-hour manned Communications Focal Point (Tier 1 Helpdesk)Was also Chief Enlisted Manager for 180-person squadronProvided Human Resources Management including career counseling, managing personnel performance reporting system, and advising Squadron Commander on enlisted force issuesAnalyzed Air Force/DoD regulations and U.S. codes to successfully challenge improper ruling on military disability benefits, actions that were impetus for Congressional inquiry resulting in reversal of initial ruling in favor of military member

Managed ten military/civilian personnel in providing appropriate protocol support for Base distinguished visitorsAdvised Base leadership on military customs, courtesies, USAF organizations, missions, history and policiesOversaw visits, conferences, tours and social events within Command as well as those tasked by offices of Secretary of Defense, Chief Joint Chiefs of Staff, Secretary of the Air Force and Air Force Chief of StaffReported directly to Commander/Vice Commander of Alaskan Command and Commander/Vice Commander of 3rd Wing at BaseScheduled events, identified A/V equipment needs, assured presence of specific awards/decorations, compiled biographies and information on guests, prepared agendas and set-up venue/location for award presentations, individual recognitions and other special ceremonies

Managed 25 personnel in maintaining/repairing/modifying fixed-site High Frequency/VHF/UHF radio systemsOversaw $125K annual operational budget, maintained transmitter site, inspected activities at three separate facilities and ensured sound maintenance deliveryDesigned management presentations that detailed successes/challenges of maintenance activities Developed requirements for specialized test/support equipment, common/specialized tools and spare partsResponded to inspection results from other agencies and implemented any needed corrective actionsComplied with technical publications/directives when installing/repairing components and ground radio communications equipmentUtilized layout drawings/schematics/pictorial diagrams to solve maintenance problemsEmployed understanding of equipment construction/operating characteristics to identify source of malfunction(s) and determine needed repair proceduresExpertly aligned/calibrated equipment to maximize operational efficiencies

Designed interactive courseware/instructional materials for Raytheon’s Secure Mobile Anti-Jam Reliable Tactical Terminal (SMART-T)Instructed 100+ students in tactical/fixed site satellite communications operations/troubleshooting/maintenance on SMART-T and PSC-5 UHF satellite radioConsidered Subject Matter Expert and utilized expertise at Volkel Air Base, Netherlands, in deploying training center satellite terminal and re-establishing communications links within 48 hours following destruction of satellite link by protestersEmployed specialized test equipment to reconfigure training center SMART-T to provide proof-of-concept test bed in European theaterPerformed maintenance on multiple mobile satellite systems valued in excess of $5M

Managed military/French civilian employeesProvided translation services for 130 individualsSupported airfield management, local vendor interaction, Base liaison and visits from VIPsTranslated for Commander at various ceremonies commemorating 60th anniversary of military victories following D-DayIn preparation of returning operational control of Base to French Air Force control, managed logistics/transportation movements and represented U.S. on stage during closing ceremonies, providing translation of impromptu response remarks by French as well as American dignitariesUtilized protocol expertise to support U.S. consular personnel as well as French military officials including French Air Force Chief of Staff

Coordinated and executed highly detailed US and foreign national military and civilian dignatary travel and event itineraries at Elmendorf Air Force Base, Alaska.Under direct tasking of the Commander, 3rd Wing (Brigadier General), and the Commander, Eleventh Air Force (Lieutenant General), developed and implemented award winning Executive Support Programs. Highlights included successful execution of numerous CODEL and STAFFDEL visits, as well as hosting several Cabinet Level Secretaries during their visits to Alaska and Pacific Rim allied nations.