* Project team assembly, oversight, guidance and management directing and/or taking the roles of PM, System Architect and Business Analyst for up to 6 projects at a time.* Initial engagement with stakeholders to determine scope & requirements, * Leading team meetings, design and JAD sessions* Preparing key project documentation (Project Team Requests, Cost Sheets, Forecasts, Requirement Matrix, System Design Documents, Detailed Design Documents)Accomplishments:* Managing up to 6 projects with teams from 15 to 120 people with multi-million dollar budgets.* Inherited 4 new projects all starting immediately while managing 2 other projects with teams of over 100 people.Technologies: MS Project, Excel, SharePoint, Visio and PowerPoint, Word.

RANGE OF EXPERIENCEPM, Project Lead, Team Lead, BA, BSA, System Design, Systems Consulting,Data Architecture, Data Analysts, System Modeling, System & Database Tuning, Application Development, Software Integration, Application /Process Tuning

Responsibilities • Process flow mapping• Agile/Hybrid/Waterfall Workfront solution design • Workfront Configuration implementation for clients• Customer Care

* Primary customer & system supplier liaison: worked with Senior stakeholders in each department (Accounting, Tax, Sales, Marketing, Logistics/Shipping, Customs, Training, Legal, Parts, Environmental Health & Safety, HR, Translations) of head office & remote RDCs to provide process improvements as well as analytics & visualizations* Led scrum meetings, JAD sessions, team design sessions & planning meetings* Performed the training of trainers & stakeholders* Created Business Case Charters, Business Requirements, Design & Support Documents, Test Plans (User/System)* Over various projects, roles included Business Analyst, Process Analyst, Project Manager, Agile Technical team lead, Team Mentor, Scrum Master, System Designer, Data Analyst, Data Wrangler (John Deere Financial Systems, Legacy Systems & SAP), Systems Analysis, Database design, UAT, Change Management & Department training.Accomplishments:* Redefined Canada IT Agile implementation process for teams delivery areas: analytics, visualizations and process improvement and Introduced customer process change management plan and steps.* Very high customer satisfaction rating on approximately 30 projects with a business Benefit for Canada exceeding $50M and a global benefit exceeding $220MTools being used include Rally/CA Technologies Agile Development Tool (Similar to Jira), DB2 Z/OS DDL / SQL, Sybase PowerDesigner, Business Objects, Tableau 10.2, Web Intelligence, Lumira, SAP, SAP Dashboard, Business Intelligence, Carousel, R, RStudio, Shiny, Toad, SharePoint, Visio and MS Suite of tools.

* Direct oversight of 5 Amdocs PMs and their teams monitoring engagement performance & disseminating project information.* Develop and manage client relationships, project plans and resources through meetings, calls and email to improve engagement productivity, resolve issues and ensure deliverables are on-time and within budget * Transfer knowledge across PMO, Amdocs and Rogers teams.Accomplishments:* Tracked Project KPIs for Rogers VP and Amdocs Directors and provide project feedback daily in the planning and implementation of a $40 Million project to complete the billing system Database upgrade project.* Part of daily war room planning team including Rogers IT VP and their upper management.* Lead daily call with implementation team with on and off shore resources.* Managed the QA team through the Amdocs’ system test for multiple related projects. Technologies: Oracle 11g/9i, MS Project, PowerPoint, Excel, Word.

Provided project direction and Design of Several new Oracle web-based systems for the City of Toronto (using Erwin, SQL Developer, PL*SQL, Visio, Word, Excel, Oracle 11, Struts, HP QC10, Appache). The position includes creating System Specifications, Use Case Specification, data modelling, data migration, screen design, system integration, PL*SQL programming, DB Packages, SQL reporting, Process/SQL/Web server Performance tuning.