Lance Wyse Email & Phone Number

Lexington, Kentucky, United States

Mentored 35 new members to help them achieve high academic standards by hosting bi-weekly study sessions, connecting them with on-campus resources, and holding monthly grade checks.

Nicholasville, Kentucky, United States

-Collaborated cross-functionally with engineering, maintenance, and operations teams to maintain quality production from packaging lines in an animal feed additive blending plant that generates annual revenues of $100M+-Led a project to implement a new vision system to improve the quality of bag seals in an automated packaging line; engaged with 3 vendors to select optimal product and collaborated with lead controls engineer to drive implementation-Created an action plan and audit guide with supporting analyses to address issues with faulty pallet racking that caused safety concerns in the warehouse; presented plan to maintenance lead, receiving approval for implementation -Coordinated with 2 engineering interns to develop an updated process flow diagram in CAD for a production line that contributed $25M+ annual revenue; presented findings to 8 engineers, identifying key opportunities for improvement

Lexington, Kentucky, United States

Organized weekly individual development sessions to help UK students improve their professional skills; coordinated with a 6-person executive board to schedule sessions at optimal times, serving ~5 students per session.

Lexington, Kentucky, United States

-Coordinated with 5 team members to serve 75+ customers per shift; assumed a leadership role in high-volume situations to create a sense of urgency among the team, ensuring customers were served in a timely manner.-Fostered a casual and inclusive approach to customer service, allowing for open and engaging communication with guests during inquiries about menu offerings, specials, and pricing, providing a stress-free dining experience.

Nicholasville, Kentucky, United States

-Maintained a high level of communication with a team of 15 including managers, servers, kitchen staff, and delivery drivers to effectively operate the restaurant, resulting in positive experiences for ~100 customers per shift.-Collaborated with the general manager to execute the onboarding of 5 new staff members; trained new staff members on specific job duties, customer service standards, and general efficiency, ensuring a smooth transition into their roles.-Provided personalized customer service to ~100 guests per shift in a high-stress environment to uphold a welcoming atmosphere, leaving a friendly impression and developing lasting relationships with customers.