Lance Calloway Email & Phone Number

Houston, Texas

Legal Personnel Management

Oklahoma City, Oklahoma Area

Trainee at Mike Monroney Aeronautical Center for Air Traffic ControlUnited States of America Secret Clearance

Houston, Texas Area

Clerical tasks related to preparing for and conducting ceremonies, including the preparation and distribution of certificates and the retrieval of documentation from applicants as well as all aspects of handling alien files.Provide support for the processing of other forms and applications used in the adjudication process of aliens requesting United States citizenship. Contact applicants to schedule dates and times of interviews and naturalization ceremonies.File copies of naturalization certificates and notices in the appropriate alien file. Assist ISA’s, ISO’s, Supervising Officers, and the Branch's Chief Officer with immigration tasks.

College Station, Texas

Lead overall merchandise processing in assigned store. Partnered with management team to implement stockroom standards and procedures. Planned and executed all replenishment activities efficiently and accurately. Partnered with management on performing stock transfers, damage outs and shipment receiving. Created a Customer First environment through proper sales floor and backroom presentation standards. Ensured customer service standards were upheld when on the sales floor. Processed new merchandise receipts in a timely manner for immediate sales floor placement. Conducted and maintained inventory records to track any merchandise shrinkage; inform the Store Manager of any shortages of merchandise. Assisted with Associate responsibilities as the workday may require. Assured all backroom areas were clean and maintained. Connected to young, fashion conscious individuals through a premium brand experience featuring the best selection of authentic, sport inspired products.

College Station, Texas

Drove and exceeded sales goals by executing Dillard's initiatives. Reviewed reports, identified deficient areas and partnered with Sales Manager to implement action plans. Identified best sellers and key items; communicated merchandise needs to optimize Dillard’s sales. Ensured accuracy of promotional presentation; communicated advertising and sales information to associates. Motivated associates to solicit our Dillard’s Rewards Program by reinforcing the benefits of new accounts. Established high level of shrinkage awareness and effectiveness; promptly followed policies and procedures.

College Station, Texas

Gained two years of summer experience as a Team Leader in hydrating athletes, managed, trained new employees, hydrated sport camp participants (Football, Baseball, Track & Field, Basketball, Softball and Volleyball) upwards of a 1,000 participants, organizing and running of Gatorade Clinic camp operations. Responsible to ensure employees support Gatorade Clinic camp vision of combining first-rate instruction and life skills messages that focus on self-improvement and a motivational life-skills session with Texas A&M coach, players, or alumni. Led and ensured coaches’ procedures for conditioning, warm up, stretching, and cool downs, and exercise caution when using any athletic equipment. Supported Team Gatorade Clinic camp goal to encourage a positive attitude in young men and women while teaching them skills in a safe environment and enhance physical and emotional growth.

Houston, Texas Area

Sterilized all hygiene instruments in autoclave and tools before every exam and cleaning up after every exam. Prepped and made X-Rays of lower mandible & upper mandible for dentist to review, documented previous dental history. Set-up anesthesia, extraction trays and organized files/ File dental folders, swept, mopped, dusted and wiped down the examining room waiting area. Ensured patient satisfaction and contributed in achieving production target. Assisted the dentist with examinations and dental procedures of patients in examining room. Cleaned and sterilized all hygiene instruments, stocked fluorine rinse, toothpaste, and latex gloves. Provided oral hygiene instruction and continuous post visit support to patient.

Stockton, California Area

Sterilized all hygiene instruments in autoclave and tools before every exam and cleaning up after every exam. Prepped and made X-Rays of lower mandible & upper mandible for dentist to review, documented previous dental history. Set-up anesthesia, extraction trays and organized files/ File dental folders, swept, mopped, dusted and wiped down the examining room waiting area. Ensured patient satisfaction and contributed in achieving production target. Assisted the dentist with examinations and dental procedures of patients in examining room. Cleaned and sterilized all hygiene instruments, stocked fluorine rinse, toothpaste, and latex gloves. Provided oral hygiene instruction and continuous post visit support to patient.

Stockton, California Area

Skilled in data entry with a great attitude and ready to learn and am competent, dependable and responsive on the job. Provided assistance to patient/client representatives, members, prescribers, contact center agents/client advocates and pharmacy services associates for medication and prescription specific questions under the direct supervision of the pharmacist. Communicated in a professional and confidential manner and document in the computer system any and all alleged external errors and Protected Health Information (PHI) disclosures. Provided assistance to callers, which included prescription quantities, refills, substitution indicators, and prescriber information. Communicated via telephone effectively with members and prescribers in a polite, professional, and accurate manner. Processed telephone calls to and from members and prescribers in accordance with published departmental standards. Processed requests for new prescriptions by faxing or contacting prescriber's offices and submitted approved prescriptions to pharmacy for fulfillment. Contacted members to notify if their request was not approved by their prescriber. Assisted pharmacist to provide patient counseling and compliance to OBRA 90 mandates. Followed proper procedures for accurate, timely, and detailed documentation of all communication with members, prescribers, and the pharmacist. Maintained knowledge of pharmacy computer system and prescription workflow.

Houston, Texas Area

Shadow doctors and nurses in Patient recovery learning of various illnesses and procedures. Performed history and physical exams on new and established patients and those being seen for follow up appointments. Consulted with the supervising physician as needed. Performed exams on walk-in patients and initiated appropriate treatment and testing required for evaluation of illness based on training and experience. Provided counseling and instruction to patients regarding health related issues. Populated documentation of the clinical care of the patient. Provided follow up and health maintenance care to patients in accordance with established protocols or specific instructions from the supervising physician. Performed therapeutic and diagnostic procedures as indicated by training and experience and as directed by the supervising physician. Communicated with patients by telephone concerning health related questions. Participated in continuous Quality Improvement process and other initiatives in the area of the practice.

Houston, Texas Area

Greeted new patients, assisted family members and helped patients in and out of wheelchairs. Performed exams including trauma, blood pressure, respiration, pulse, temperature, height, and weight on walk-in patients and initiated appropriate treatment and testing required for evaluation of illness based on training and experience. Provided counseling and instruction to patients regarding health related issues. Populated documentation of the clinical care of the patient. Provided follow up and health maintenance care to patients in accordance with established protocols or specific instructions from the supervising physician. Performed therapeutic and diagnostic procedures as indicated by training and experience and as directed by the supervising physician. Communicated with patients by telephone concerning health related questions. Participated in continuous Quality Improvement process and other initiatives in the area of the practice.

Master Of Public Administration - Mpa, Public Administration, 4.0

Masters in Public Administration

Bachelor'S Of Arts, Major: Anthropology: Scientific Emphasis Minors: Psychology-Sociology

Activities and Societies: MEDALS, SBSLC, Big Event, NAACP, American Red Cross

Education record

High School