Lance Mahon Email & Phone Number

Burlington, Massachusetts, United States

- Provided detailed guidance to high-profile clients using our Critical Event Management softwareplatform during emergency situations.- Thwarted phishing attempts and aided in incident response. Maintained a high standard of User Account Security.-Conducted live security education sessions for clients.- Supported the Security team by performing vendor risk reassessments.- Exhibited empathy and listening skills to make clients feel understood, leading to more nuancedsolutions and a rekindled trust in our brand.- Received Secret Clearance to support military clients using JARVISS- Coordinated between high-profile clients and internal engineering teams to reach meaningful, timelyresolutions to complex issues.

Burlington, Massachusetts, United States

- Provided detailed guidance to high-profile clients using our Critical Event Management softwareplatform during emergency situations.- Supported the Security team by performing vendor risk reassessments.- Exhibited empathy and listening skills to make clients feel understood, leading to more nuancedsolutions and a rekindled trust in our brand.- Received Secret Clearance to support military clients using JARVISS- Coordinated between high-profile clients and internal engineering teams to reach meaningful, timelyresolutions to complex issues.

Burlington, Massachusetts, United States

I assisted with Vendor Risk Re-Assessments by reading through their SOC II reports, categorizing each vendor according to risk and impact, and reaching out to vendors in preparation for full-scale risk re-assessment.

Mount Pleasant, South Carolina, United States

Provided excellent customer service to professionals and homeowners.Developed and maintained a strong rapport with customers.Navigated an extensive inventory of products, offering specialized recommendations to customers based on their needs.Acted as one of three key holders for a store averaging $13,000 in sales per day.

Boston, Massachusetts, United States

- Built, tested and deployed several full-stack web applications from scratch.- Spent over 500 hours improving programming and design skills.

Arlington, Massachusetts, United States

- Promoted from an entry-level position during high-school into a management position after college.- Served hundreds of patrons a night, personally fostered loyal customer relationships.

Coursework, Computer Science

Coursework, Philosophy