Lance Olson Email & Phone Number

Gilbert, AZ

Scottsdale, AZ

Strategic Account Executive serving as client's advocate within CVS Caremark. Build strong relationships with key decision-makers and provide valuable data and analysis to evaluate client performance while understanding their unique goals. Aligns Caremark’s capabilities with client needs for a seamless partnership. Possess a strong passion for patient.

Managed benefit strategies for five key Health Plan accounts. Developed strategic plans encompassing enterprise initiatives, including PBM and retail products. Negotiated client contract amendments, financials, and performance standards to align with corporate goals. Executed client specific plans that included client product upsells, operational support.

Strategically supported employer accounts across three separate coalitions. Served as the account team lead responsible for client satisfaction, growth and retention. Provided research and analysis to evaluate account performances and align CVS opportunities to assist with clients’ needs. Managed book of business over $215M in revenue, consisting of 18.

Scottsdale, AZ

- Manage and support Health Plan by accurately handling the day-to-day client support activities, coordinating implementations, assist in setting up new plans and plan changes, analyzing complex problems, identifying root causes and assisting with driving practical and creative solutions.- Execute client & member issues with accuracy, responsiveness.