Lance Williams Email and Phone Number
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Silicon Valley (Apple alum) Chief Product Officer (CPO) with 20+ years experience in creating AI- driven mobile products, syndicated global e-commerce and conversational commerce. Multiple US patent holder for technologies that transform mobile, e-commerce & customer experience products. While at Apple, I led a global product organization focused on the Top 40 e-commerce markets in Europe, Asia Pacific and the Americas. At Intuit, I led the massive growth phase of TurboTax Live to scale a $1B+ product line that is still growing at 20+% YOY. Most recently, I led the cross functional team focused on launching the 2-sided marketplace product TurboTax Verified Pro which is new for the tax season that begins in January 2024.
Intuit
View- Website:
- intuit.com
- Employees:
- 17010
- Company phone:
- 1-888-843-5449
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Product And Design Leader And Cpo @ Ai-Native Virtual Expert PlatformIntuitSan Diego, Ca, Us
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Head Of Product & Design, Virtual Expert PlatformIntuit 2024 - PresentMountain View, California, UsLead Product Management & Design organization for Virtual Expert Platform that powers industry transforming products such as TurboTax Live, QuickBooks Live, Live Business Tax and TurboTax Verified Pro.
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Chief Product Officer @ TurbotaxIntuit 2020 - 2023Mountain View, California, UsLed Global TurboTax platform responsible for TurboTax products across the US and North America including TurboTax Live and the 2-sided marketplace TurboTax Verified Pro.
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Head Of Product ManagementApple 2012 - 2020Cupertino, California, UsLeader of the global organization focused on conversational products including Apple Retail's presence on WeChat & Apple Business Chat. In addition, this organization manages technology driven innovation (TDI), prototyping, solution architecture, program management, business process management (BPM) and infrastructure operations for Apple's global retail commerce organization. The organization has global staff focused on local products and projects in ~40 countries across the Americas, Europe and Asia. -
Senior Faculty - Graduate School Of BusinessBaker University 2008 - 2013Baldwin City, Ks, UsTeach business and technology courses in the MBA and MSM graduate programs. Specialize in strategic management, international business, organizational behavior and applied technology. -
Senior Director, Customer Experience Products - Sprint - Boost Mobile - Virgin Mobile - NextelT-Mobile 2000 - 2012Bellevue, Wa, Us- Product Management for Customer Support products focusing on technical support, billing and payments. - Program Management Office for complex, technology deployments Customer Experience across Asia, South America, North America & the Caribbean- Social CRM, Customer Experience Analytics, Knowledge Management, Self Service Strategy, Contact Routing Strategy, Infrastructure Systems Strategy, Technology Capability Development, Call Center Technology Operations & Support, Call Center Applications User Acceptance Testing (UAT), Performance Management & Analytics, Systems & Data Configuration Management, Back Office Strategy -
Board MemberFremont Childrens Peace Pavilion 2004 - 2007Fremont, California, UsBoard member dedicated to using technology to further the goal of teaching children to incorporate conflict management and peacemaking skills into their everyday lives. -
Senior Software EngineerLumen Technologies Oct 1993 - Sep 2000Monroe, Louisiana , UsResponsible for developing applications and deploying systems software solutions in the UNIX, LINUX and Windows environment for multiple domestic and international clients. Deployed WebSphere and WebLogic solutions for enterprise web applications.
Lance Williams Skills
Lance Williams Education Details
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Rockhurst UniversityMaster Of Business Administration (M.B.A.) -
Depaul UniversityComputer Science
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Baker UniversityComputer Science
Frequently Asked Questions about Lance Williams
What company does Lance Williams work for?
Lance Williams works for Intuit
What is Lance Williams's role at the current company?
Lance Williams's current role is Product and Design Leader and CPO @ AI-Native Virtual Expert Platform.
What is Lance Williams's email address?
Lance Williams's email address is la****@****ell.net
What is Lance Williams's direct phone number?
Lance Williams's direct phone number is +191372*****
What schools did Lance Williams attend?
Lance Williams attended Rockhurst University, Depaul University, Baker University.
What skills is Lance Williams known for?
Lance Williams has skills like Crm, Strategy, Call Centers, Outsourcing, Itil, Project Management, Telecommunications, Call Center, Customer Experience, Leadership, Pmo, Business Intelligence.
Who are Lance Williams's colleagues?
Lance Williams's colleagues are Alberto Yebra, Abhishek Paul, Gabriel Edward, Michael H., Sukanya Sehgal, Grace Haung, Brittany Sumarsono.
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