• Migration to and implementation of more efficient project management and bookkeeping systems• Administration of Office 365 and other cloud systems• Maintain Windows server, PCs and laptops

• Accounts Receivable• Accounts Payable• Payroll• Purchasing

• Served as an escalation point for IT issues with intermediate difficulty• Maintained Windows Server environments, including Active Directory and Exchange• Helped train new technicians, including development of training materials

• Provided a basic level of remote and on-site support for a variety of IT-related issues• Introduced and implemented a PC imaging process to expedite the deployment of new PCs

• Provided network consulting services and solutions for local businesses • Repaired and built computers for family, friends, church and members of the community • Set up and maintained development servers • Researched mobile application development on various platforms • Offered computing lessons on basic computer operation, configuration and maintenance

• Worked with management and end users to develop system specifications based on their needs and best practices• Analyzed existing system and compared to desired system specifications; determined need for new system vs. upgrade• Began prototyping new system based on system specifications; continued to refine system specifications• Worked with management to come up with a software development strategy based on system specifications• Management outsourced further system development based on project scope and limited time/personnel resources• Provided routine IT support for 15+ remote employees• Improved IT practices through modernization and centralization of software services

• Assisted a professor in the research and development of a web service mining system for use in his dissertation• Graded assignments for professor

• Developed a web-based information system for a university academic enrichment center as major capstone project• Developed a website with a custom shopping cart application for a local ministry as a course project

• Built Microsoft Access database application for archival record management; imported data from old system • Setup, configured and maintained application and database server; administered backups • Configured workstations; captured, setup and deployed software images; help desk support for 30+ employees • Brainstormed and proposed business solutions; formed department hardware, software and budgeting strategies • Developed a file upload tool to upload documents to clients’ web accounts, estimated to save 100 hours per year • Developed scripts to automate the importation of data for use throughout the firm • Built databases and queries to store data for various business systems • Programmed several web forms for submission of projects to administrative personnel• Developed financial reporting approval and merging interface, saving over 1,000 hours per year • Worked with various business units to organize and facilitate the transition to a “paperless” office • Proposed and implemented a wiki site to organize and make internal procedural documentation more accessible • Researched, implemented electronic paperless office solution, saving over $10,000 in file storage costs annually

• Developed and maintained company website • Maintained Linux file servers with on and off-site incremental backups • Setup and maintained QuickBooks server • Provided PC support for 10 workstations (5 desktops, 5 laptops) • Setup, deployed and managed transition to QuickBooks for integration of bookkeeping procedures • Implemented time tracking system for tracking employees’ time for full integration with new accounting system • Assisted in deployment of Windows service to interface between an Oracle database and a manufacturing printer • Developed Microsoft Access database application to assist in the estimation of project expenses