Marco Landoni Email & Phone Number

Italy

Lugano, Ticino, Switzerland

As of February 1st, I assumed the role of Senior Director of the Oracle Business Unit at ITCore Business Group. My primary responsibility is to develop the Business Unit, starting from the necessary hires and building internal competencies. This involves developing sales processes and creating a service catalog aligned with Oracle's sales strategy, as we.

Something of me...Embarking on my professional journey in IT service management consulting at Sun Microsystems in 1992, I started as a Systems Engineer. My dedication and proficiency in strategic IT aspects of architecture, application, and program management quickly propelled me through the ranks. I had evolved into the role of Principal and Country.

Monza, Lombardia, Italia

Milan Area, Italy

• As the leader of the Oracle sales Support organization, I embody a comprehensive range of responsibilities that underscore my strong leadership role in sales support and strategic planning within Oracle. These.
• Directed sales support initiatives, leveraging extensive experience in strategic IT aspects to align Oracle's services with clients' business objectives.
• Provided leadership and coaching to a team of sales representatives, overseeing recruitment, hiring, and performance management.
• Played a pivotal role in driving sales growth by actively engaging with clients, participating in negotiations, and promoting Oracle's services.
• Contributed to strategic & tactic planning for the division, ensuring alignment with organizational goals.
• Established and maintained relationships with internal stakeholders to develop joint account plans

Milan Area, Italy

• As the leader of the Premier Support Sales Team, responsible for both commercial and public sector clients, I report directly to the Regional Vice President. Additionally, I fulfill the role of providing indirect.
• Drive the implementation of a specific business plan for the local of Oracle's Premier Support Customers.
• Manage a team of Local Sales, Premier Support Account Manager and Support Sales Representatives.
• Provide direction, leadership and motivation.
• Develop initiatives to grow revenue through incremental Support Services and Solutions.
• Build relationships with CxO in top accounts in the country and top Partners.

Milan, Lombardy, Italy

• As a direct report of the WW VP for Advanced Services at Sun Microsystems, I held a pivotal role within the organization. This position afforded me the responsibility of overseeing the Profit and Loss (P&L) of the.
• Customized Service Delivery: I am responsible for building services tailored to the specific requests and needs of our customers. This involves understanding their unique requirements and developing service offerings.
• Service Design and KPI Definition: I oversee the design of these services, ensuring that they are structured to meet customer expectations and deliver value.
• Benefits Calculation: A crucial aspect of my role is to calculate the benefits of the services we provide. This involves assessing the impact on various aspects such as cost savings, efficiency gains, and performance.
• ROI Assessment: I evaluate the Return on Investment (ROI) of the services, determining the value generated compared to the resources invested.
• Customer Satisfaction Measurement: I gauge the satisfaction of our services through direct interaction with end-users. Conducting interviews and gathering feedback allows us to understand the user experience, identify.

Build the new Managed Service Organization, changing the service model and placing a strong emphasis on services business development. Proficient in communication at all levels within Sun organizations and adept at engaging strategically with customers at CxO levels. Results-driven personality with a proven track record of business achievements. Skills.

Manager of 14 engineers and service architects, responsible for overseeing the field engineers located in Turin, Milan, Rome, and Padova. Additionally, responsible for managing Sun Remote Services, encompassing presales activities and service delivery duties.

Manager of 18 solution center engineersResponsible of the quality of the servicesSkills: Account Management · Operations Management

Built the new network team from hiring to team management. Responsible for ensuring the quality of the solution network service.

Joined Sun Microsystems as a Network Systems Engineer with deep knowledge of SNA protocol, TOKEN RING, ISO OSI, as well as a strong understanding of TCP/IP, UDP, and other networking protocols. Skills include Account Management.

In Macchingraf, I worked extensively with network protocols, primarily focusing on Token Ring networks and then Netware protocols. I was responsible for overseeing activities related to AS400, managing a team that included two AS400 operators.

As a Quality Manager within the Sirte Gulf platforms, I was primarily involved in pipe verification activities. Employed by the National Oil Corporation, a company jointly owned by Agip (Italy) and Libya, I held responsibility for ensuring the quality of projects on the platform. I served as the assistant to the Head Engineer, overseeing quality control.

Engineer

Education record

Education record

Education record