Something of me ...Embarking on my professional journey in IT service management consulting at Sun Microsystems in 1992, I started as a Systems Engineer. My dedication and proficiency in strategic IT aspects of architecture, application, and program management quickly propelled me through the ranks. I had evolved into the role of Principal and Country Leader of Advanced Services, overseeing all managed services and deeply addressing IT innovation.Transitioning to Oracle, I assumed the role of Director of Sales Support, bringing with me broad experience in strategic IT aspects. My responsibilities extended beyond technical support to include active engagement with clients, aligning Oracle's services with their business goals. My commercial customer relationship experience, coupled with strong leadership and coaching skills, allowed me to play a pivotal role in supporting the sales team and influencing stakeholders at all levels.Using a lateral leadership approach, I had the capacity to influence positively approching a win win both widely at both internal and external levels. Throughout my journey, I actively contributed to client success stories and played a central role in driving business growth within my past companies.Building on my experience, I developed a robust structure of dedicated professionals focused on customer relations. This structure aimed to enhance customer satisfaction, reflecting my unwavering commitment to making every interaction about the client and ensuring their satisfaction remains a top priority. In essence, my career is a testament to not just managing IT services but orchestrating relationships with internal and external clients, creating a profound impact on their satisfaction.In summary :• Strong leadership and capacity to influence widely• Excellent interpersonal skills. • Communication and Organizatonal skills • Able to establish contacts within marketplace with target client• Managing and developing a team of sales representatives including recruiting, hiring,• Be manager of managers• Selling and promoting the sales of Oracle services to customers including negotiating • Problem solving and solution selling• Participating in strategical and tactical planning for the division.• Building working relationships with internal stakeholder in order to develop joint account plans.• Developing and execute a territory plan• Conducting weekly progress meetings with sales team• Deep knowledge of sourcing and smart sourcing. (Managed Service)• Monthly Forecast Management