Laney Benson Email & Phone Number

Hermosa Beach, California, United States

-Trained and mentored new staff, fostering a collaborative team environment and ensuring high standards of performance.-Acted as a liaison between management, staff, and corporate, facilitating communication and problem resolution.-Bartend $15k nights serving a high volume crowd; executing efficient service and mixing of over 50 specialty cocktails, while developing relationships with customers and the community.-Organized and maintained training materials, employee files, and food safety certifications.

-Managed team logistics and executed shift planning to ensure optimal and smooth operation during service and special events.-Developed training manuals and organized operational workflows to enhance team performance.-Anticipated industry trends and adapted bar offerings to changing customer preferences.-Posted social media content that resonated with customers, resulting in heightened excitement and brand loyalty among patrons.

Los Angeles Metropolitan Area

-Memorize and skillfully execute drinks for a 300-seat restaurant with speed and accuracy -Introduced several cocktails and shots to the menu that became top sellers, bringing in thousands of dollars in revenue -Maintain cleanliness and orderliness of bar and ensure it is well stocked -Possesses knowledge of beer, wine, and liquor in order to upsell and recommend drinks to guests

Greater Los Angeles Area

-Maximize thousands of dollars in sales by ensuring customer satisfaction and quality assurance for hundreds of guests per night -Develop relationships with guests resulting in dozens of daily and weekly regulars -Multitask throughout entire shift, including maintaining cleanliness of the restaurant, constantly restocking, and completing side work all while delivering friendly and professional service, especially for private events -Manage and train all servers throughout each shift, oversee side work, and assign closing duties

Greater Los Angeles Area

-Directed live broadcasts, coordinating production logistics, set design, and crew assignments for seamless event execution.-Worked with showrunners to conceptualize each episode, and ensured all aspects of production were operational and smooth.-Led creative direction for multiple show formats, implementing content strategies that served to boost viewer engagement.

Manhattan Beach

-Serviced a high volume of tables to create a pleasant dining experience for each guest -Delivered knowledge of the food menu, whiskey collection, and 48 beers on draught-Welcomed and sat customers during lunch and dinner rushes at a beachfront restaurant-Expedited service by running drinks, bussing, and completing guest requests

Greater Los Angeles Area

-Research topics, select graphics, and assist with basic production tasks for daily live show Platforum-Crew for two live, weekly TV shows airing on local USC TV network: The Morning Brew and The Breakdown-Operate camera, manage floor and set, and work in audio and master control rooms-Respond to directorial cues to ensure a smooth run of the show

Greater New York City Area

-Transcribed video clips for editing executives in the Post-Production Department.-Researched information and topics for Development Executives to use in potential pitches.-Collaborated on projects, gaining insights into company operations.

Pace University

-Curated and produced weekly shows, creating music playlists and content that fell under a theme.-Researched trending topics and music, demonstrating strong skills in research and content development.-Collaborated with team members to ensure smooth show production, similar to coordinating logistics for podcasts or events.

Pace University

-Responsible for guest sign-ins and sign-outs at Pace University residence hall, while maintaining quality customer service to all visitors, and addressing any problems present in the lobby of the building-Accepted, logged, and distributed all mail and packages delivered to the residents, as well as organize mail key allocation and replacements

El Segundo, California

-Delivered interoffice mail and commission checks to and from offices belonging to real estate company Shorewood Realtors, servicing 245 brokers-Provided customer service to clients and Real Estate agents-Managed paperwork for listing and pending transactions-Fulfilled tasks requested by other employees, including organizing key allocation for new offices

Bachelor Of Arts - Ba

Activities and Societies: Magna Cum Laude Lambda Pi Eta

Arts And Entertainment Management, Sophomore

Activities and Societies: Pforzheimer's Honors College