Laney Tran Email & Phone Number

Houston, Tx, Us

- Developed a series of coding challenges to assess student progress and identify areas of improvement- Led coding workshops to help students apply their knowledge to real-world projects- Taught a class of 12 students every semester the basics of coding, resulting in an average passing rate of100%

- Directed a team of 8, enhancing team efficiency and project communication through Scrummethodologies.- Coordinated with the product development team to ensure alignment with sponsor needs.- Served as point of contact between sponsor, development team and professors.- Coordinated project meetings and progress reporting, enhancing team communication andefficiency

- Negotiated and secured $43k in funding and prizes from ConocoPhillips, Google, Red Bull,Chevron and more.- Delivered coordination and assistance for a multi-day hackathon event with over 500attendees, including handling catering, logistics, decor, volunteers and registration.

Houston, Texas, United States

- Developed automated processes and procedures to increase efficiency and reduce manualtasks that led to a 60% increase in sales- Conducted performance reviews and provided meaningful feedback to team members,resulting in a 130% increase in average eNPS- Resolved challenging customer concerns to full satisfaction, promoting brand loyalty andmaximizing repeat business by 15%.- Managed cash drawer, ensuring accurate cash handling and daily reconciliations.