Service Technician
United States
• Learned product knowledge for Models S, X, 3 and Y in regards to battery technologies and electronic devices used within each vehicle in addition to testing and troubleshooting techniques to determine proper functionality of each system • Troubleshooted and repaired various issues with Models S, X, 3 and Y, including electrical and Controller Area Network or CAN systems • Increased knowledge of electrical and automotive systems using wiring diagrams, multimeter and Oscilloscope • Identified trends and developed strategies to overcome issues that arise with Legacy Model S infotainment systems • Installed firmware on models S, X, 3 and Y when installing or replacing infotainment systems • Installed navigation files on vehicles unable to receive over the air navigation updates • Helped with the development of software used to install firmware packages on daughter-board cards for older vehicles • Tested the software, that was developed to install new firmware, including checking for all test cases • Examined command-line output for bugs in the software