Laportia Jones, Mba Email & Phone Number

United States

United States

🔍 Currently seeking opportunities to merge the worlds of business and tech.🚀 Results-oriented professional with extensive cross-sector program coordination & management experience.✔️ Proven success in optimizing operations, leading diverse teams, & implementing efficient processes.💼 Skilled in managing tasks from case assessment & mediation coordination to.

United States

• Assessing AI-generated writing for factuality, completeness, brevity, and grammatical correctness.
• Reviewing and providing feedback on the work of fellow writers.
• Crafting original responses to prompts to guide and train AI models.
• Improving AI language learning models (LLMs) through detailed evaluations.
• Utilizing advanced AI evaluation tools and methodologies.
• Gaining valuable experience in AI and natural language processing (NLP).

St Louis, Missouri, United States

• coordinating various program initiatives across cross-functional teams
• case assessment & management for all incoming intakes (website, phone calls, text messages, & walk-ins)
• managing referrals to & from partner agencies
• leading weekly in-person intake & mediation coordination at courthouse
• managing contractor assignment system
• assisting Program Managers/Directors with operations, reporting, training offerings, & volunteer committees

Belleville, Illinois, United States

• assisted Program Managers & Executive Director with daily operations & ad-hoc projects/assignments
• general administrative & customer service duties (Ex: fielding phone calls, managing multiple email inboxes, managing physical & electronic filing systems, & drafting court & program documents)
• lead weekly in-person intake & scheduling for court-ordered mediations
• executed accurate & up-to-date case management in Salesforce
• coordinated weekly mediation shifts via Zoom
• connected program participants with partner community resources & services

Swansea, Illinois, United States

• answered calls and recorded all patient telephone encounters in electronic medical records (EMR) system
• processed insurance verifications & referral requests for procedures & office visits
• managed all patient check in/out procedures
• maintained a full & productive appointment schedule for all providers
• lead new patient intake efforts, account creation, and visit management
• custodian of medical records for Swansea, IL clinic

Belleville, Illinois, United States

• managed all resident accounts & new resident intake information in online CRM system (PointClickCare)
• notarized and witnessed various healthcare related legal documentation for residents & staff
• managed building security codes & evening lock-down procedures
• coordinated sign in/out process for all residents, visitors, vendors

Greater St. Louis

• fielded all incoming calls across 10 programming sites
• received, checked in/out, & directed all guests & members of the Club
• ran pre-determination checks for childcare subsidies & discounted membership/activity rates
• liaison between parents/guardians, visitors, Program Managers, community partners, & Club Director
• created & performed data entry for all membership profiles
• processed payments & registrations for memberships & Club activities

Edwardsville, Illinois, United States

• managed & fielded all incoming cases/client requests
• maintained all physical & electronic filing systems
• full-time time receptionist for daily operations with legal assistant duties
• prepared/recorded documents for attorneys (letters, pleadings, legal descriptions, etc.)
• processed data worksheets, accurately entered firm expenses, & posting attorney billable hours into Sage Timeslips
• conducted intermediate-level legal research & filing in eClericus Magnus & PACER databases

Master Of Business Administration - Mba, Business Administration And Management, General

Rigorous MBA program with a focus on: Strategic management, leadership, & business innovation. Acquiring comprehensive knowledge in.

Bachelor Of Science - Bs, Political Science And Government & English Studies

Activities and Societies: ● VP of UNICEF at Illinois State ● member of the University Programming Board (UPB) ● Sustainability Officer for.

High School Diploma

Activities and Societies: ● National Honor Society ● Beta Club ● Student Council