• Supervises and schedules service employees for their shifts. • Ensures accurate portion sizes for food are maintained. • Follows marking plans as directed by the Assistant Director. • Ensures management policies to control costs are met. • Ensures cash handling standards are followed when applicable. • Manages food service inventory, ensuring proper stock rotation, storage, and handling. • Completes quality checks according to NYULH and departmental policies. • Conducts employee training and development according to department guidelines. • Maintains a clean and safe operation following health regulations.

Enhanced patient satisfaction by skillfully managing provider schedules and implementing efficient appointment scheduling practices. Coordinated patient intake processes and appointment arrangements, including proactive follow-up calls to confirm appointments. Managed medical insurance procedures, meticulously verifying patient eligibility and offering clarifications on insurance inquiries through effective collaboration with the Billing department.Executed tasks including record maintenance, data entry, and file organization, while delivering prompt and courteous responses to phone inquiries.

Provided a warm and professional welcome to patients, promptly notifying providers of patient arrivals.Enhanced patient satisfaction by skillfully managing provider schedules and implementing efficient appointment scheduling practices. Coordinated patient intake processes and appointment arrangements, including proactive follow-up calls to confirm appointments. Managed medical insurance procedures, meticulously verifying patient eligibility and offering clarifications on insurance inquiries through effective collaboration with the Billing department.Executed tasks including record maintenance, data entry, and file organization, while delivering prompt and courteous responses to phone inquiries.

Managed a diverse client portfolio encompassing local dental practices and high-end restaurant proprietors.Utilized Yelp's advanced advertising solutions to efficiently convey pertinent product recommendations tailored to individual client needs.Engaged clients through insightful inquiries and adeptly addressed objections, pivotal in driving client success.

Played a pivotal role in new hire training, while coordinating opening and closing duties to ensure operational excellence.Upheld rigorous standards in cash handling, safety, and security, ensuring the welfare of all team members during shifts.Delivered consistently high-quality beverages, food products, and whole beans, adhering meticulously to recipe and presentation standards.