Lara Giles Email & Phone Number

London, England, United Kingdom

- Delivered an end-to-end retail execution & CRM project for a global Coca-Cola manufacturing & distribution partner- Led product discovery workshops in Singapore covering requirements over 8 APAC markets for a high-brand whiskey company- Prepared detailed user stories to support build and testing phases for 2 major projects- Configured Aforza’s salesforce based platform to meet client requirements including: field/object creation, building approval workflows, managing permission sets & profiles and designing basic flows.- Led successful User Acceptance Testing (UAT), ensuring product functionality and stakeholder satisfaction- Prepared and delivered training on promotion planning, retail execution, CRM and administrative functionality available in the Aforza product- Provided on-site hyper-care to support change management & user adoption of the Aforza platform- Managed project teams of up to 10 people with internal & external stakeholders to meet project deliverables and milestones- Published best-in-class implementation methodologies relating to the creation of user stories and management of UAT for Aforza Accelerate.- Obtained Aforza platform accreditation and completed 40+ hours of salesforce certified associate trailheads training

Sydney, New South Wales, Australia

- Product Manager for TAG’s Demand Planning and Trade Promotion Management Tools- Lead workshops with cross-functional team members to capture pain points and functional/non-functional requirements- Design future-state business process and provide change management & communication plans to enable the transformation- Enable cross-functional support between functional users and IT for bugs or data issues.- Lead RFP & RFI for technology vendors - owning correspondence, governance, evaluation and development of the internal business case- Prepare progress reports and project charters for monthly steercos to senior leaders

- Built internal reporting for sales & operations planning in Excel (high excel proficiency)- Data Analysis on sales trends, ex-factory forecasts & trade spend- Prepared the monthly decks for the IBP review meetings including: Demand, Supply, Reconciliation and Management Business Reviews- Led internal training & development workshops- Documented core business processes and quick reference guides for troubleshooting- Completed UAT testing for technology upgrades to TAG’s demand planning system- Blue Yonder

- Forecasted Demand for the Away From Home Channel- Facilitated cross-functional WIPs with Sales, Supply Chain & Finance - Supported the roll-out of a major IT transformation project, decoupling systems from the Campbell’s -US infrastructure post TAG’s acquisition by KKR.

Sydney, New South Wales, Australia

India

Sydney, Australia

Sydney, Australia

Bachelor Of Business And Bachelor Of Creative Intelligence And Innovation, Finance/ Economics And Transdisciplinary Innovation

Activities and Societies: - Treasurer of BCII connect (A student society that represents the Faculty of Transdiciplinary innovation)..

Bachelor Of Business, Business/Commerce, General, Exchange Student

Activities and Societies: Oxford Brooke’s Netball Oxford Brookes Caledonian SocietyCompleted semester abroad. Ranked 1st place.