Lara Gillespie Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas Area

Manage software engineering and quality assurance tasks for new development and ongoing maintenance of the Post-Secondary Education line of business at Pearson, Inc.

San Antonio, Texas Area

San Antonio, Texas Area

Quality Assurance Lead for EEA (Electronic Estimate Audit)• Designed test plans and scenarios • Implemented Defect Tracking procedures using PVCS Defect Tracking tool• Used UNIX to run test scripts• Implemented process-improvement strategies for developers• Planned daily defect meetings with developersLead tester and planner for Discovery 5 –Salvage EDI.• Tested EDI (Electronic Data Interchange) with external vendors • Worked with UNIX on AIX servers to facilitate EDI testing • Used JCL (Job Control Language) to run batch jobs in test environment • Communicated with developers and users to help ensure business functionality • Familiar with the Windows NT client server environment• Logged defects using PVCS Intersolve Defect Tracking• Used Test Director to write and run automated test scenarios• Tested Change of Century compliance with trading partners • Supervised and trained new employees in common testing practices

Assisted USAA members with 1st party auto claims, policy adjustment needs, and explanations of their auto contact• Handled complaints in a professional and friendly manner • Selected for usability testing due to exceptional PC skills and professional work ethic• Selected for customer acceptance testing of internally devloped software which lead to my current career field

Started an independent business providing shoeshine services in conventions, tradeshows and hotels• Managed and trained personnel while successfully obtaining yearly contracts for large conventions such as the American Army Aviators Association, National Old Crows (Electronic Warfare), and the Republican National Convention in 1992.• Formed a partnership in 1994 and sold the business for a profit and royalties in 1996. • Developed loyal customer base and increased sales volumes through personal attention to clients and their customers• Planned successful strategies to target and develop new accounts• Interviewed and trained over 25 assistants and personnel with relatively low turn-over• Designed and wrote marketing material which received a 15% response rate• Wrote proposals for out-of state conventions resulting in travel throughout the United States

Started an independent business providing shoeshine services in conventions, tradeshows and hotels• Managed and trained personnel while successfully obtaining yearly contracts for large conventions such as the American Army Aviators Association, National Old Crows (Electronic Warfare), and the Republican National Convention in 1992.• Formed a partnership in 1994 and sold the business for a profit and royalties in 1996. • Developed loyal customer base and increased sales volumes through personal attention to clients and their customers• Planned successful strategies to target and develop new accounts• Interviewed and trained over 25 assistants and personnel with relatively low turn-over• Designed and wrote marketing material which received a 15% response rate• Wrote proposals for out-of state conventions resulting in travel throughout the United States

Education record

Education record