Lara Girardo, Chrp Email & Phone Number

o Implement promotions and monitor Store Communications Front Page to obtain and disseminate essential information from corporate head officeo Provide customer service in a fast paced environment; analyze customer’s needs and meeting quality standards for services. Includes cash handling, authorizing payments, and merchandise returnso Uphold department to.

o Provide a great customer service experience through leading by example, compelling merchandise standards, and a well-trained teamo Handle customer complaints in a professional and timely manner o Adjust floor coverage as breaks are executed and as customer traffic patterns fluctuateo Manage a team of 12 employees including both full-time and part-time.

• Responsible for accounts receivable, accounts payable, ensuring the above balance to the general ledger
• Identify and analyze reports related to store financials
• Complete weekly and monthly financial reporting including the tracking and reconciliation of expenses
• Assist in preparation and communicate key financial data for store management
• Ensuring store has appropriate supplies/controllable expenses in alignment with store needs and budget
• Data entry

 Acting as the first point of contact for employee inquiries and concerns relating to human resource matters Full cycle recruitment including internal and external job postings, creating and editing job descriptions, interviews, and reference checks Providing various levels of disciplinary action for unionized and non-unionized employees.

Ryerson's Top 200 Program is a specialized development experience designed to accelerate the growth of personal, professional, leadership, and career development skills for students at the Ted Rogers School of Management.

o Recruit new part-time staff on a store wide basiso Compose online job postings with software Kenexao Complete paper work to process new part-time hires including administering criminal background checkso Conduct phone and in-person interviewso Conduct initial company orientation for all new part-time colleagues, and in-depth training for incoming staff.

o Attended and actively participated in bi-weekly meetingso Responsible for taking meeting minutes at all board meetings and editing them within an allotted time frameo Archived and distributed past meeting minutes to the General Membership for public viewingo Uploaded and managed all meeting minutes and agendas on the online Dropboxo Booked promoting.