Larissa Alberti Email & Phone Number
area 619
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Who is Larissa Alberti? Overview
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Larissa Alberti is listed as R and D Operations Manager at Intercom, a company with 1770 employees, based in Greater Dublin, Ireland, Ireland. AeroLeads shows phone signal with area code 619 and a matched LinkedIn profile for Larissa Alberti.
Larissa Alberti previously worked as Customer Support Specialist at Intercom and Customer Service Executive at Workhuman. Larissa Alberti holds Nanodegree, Digital Marketing from Udacity.
Email format at Intercom
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About Larissa Alberti
Experienced Customer Service and Digital Marketing Specialist with a demonstrated history of working in the internet industry. Over my 9 years of experience, I have been able to provide exemplary levels of service to a broad range of customers, dealing efficiently with questions and queries through email, phone, chat and social media channels. I have a proven track record of using strong administration skills to resolve complex customer queries and meet demanding business targets. Always confronting the challenges with intelligence and hard work, I have been able to develop my problem-solving skills while exceeding expectations.
Listed skills include Indesign, Photoshop, Analytics, Wordpress, and 17 others.
Larissa Alberti's current company
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Larissa Alberti work experience
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Customer Support Specialist
Current
Customer Service Executive
Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud.
Customer Support Specialist @Facebook
- Provided outstanding support and education to SMB clients in order to improve results via their marketing campaigns
- Collaborated with cross-functional teams, such as sales and engineering, to solve problems and help advertisers effectively with their issues
- Provided product and tool advice to improve clients’ experience and drive higher product adoption and spend
- Demonstrated ability to identify trends and solve problems facing multiple SMB clients
- Consistently achieved KPI targets, including resolution rate, client satisfaction and total resolution time
- Received recognition for being one of the top performers in the first semester of 2019
Digital Marketing Specialist
- Created a series of digital marketing strategy plans based on client goals, market trends, and observing user behavior.
- Planned and implemented strategies for brand awareness in large organizations such as the Brazilian National Confederation of Industry, Ministry of Tourism of Brazil, Ministry of Health of Brazil and the Brazilian.
- Was directly responsible for managing expectations and relationships with stakeholders and clients
- Developed reports that could demonstrate clearly to our clients the improvements and changes in engagement, monitoring, content production, and customer service, showing then the generated value of our work.
- Implemented PPC campaigns and managed high budgets for best results in key accounts.
- Monitored digital platforms to find insights about the clients’ visibility, measured the impact of campaigns and then identified and implement opportunities for engagement.
Digital Marketing Assistant
- Created and uploaded content for the company’s e-commerce platform and blog through Wordpress
- Defined key components of SEM, SEO, PPC, and Social Media Marketing to increase lead generation and conversions
- Reviewed company brands’ sites and advised on organic search strategies including keyword planning, metadata optimisation, and link building
- Worked with the creative department to create new landing pages and ads campaigns
- Performed ongoing site analysis and keyword research to optimise, track, and generate weekly and monthly reports
- Developed strategic plans and content for social media pages
Social Media Customer Service | Freelancer
- Maintained and developed contact with online users who asked questions on the Ministry of Health's social media pages
- Created reports about what users were saying about the ministry in the digital environment
Journalism Intern | Brazil'S Federal Court Of Accounts
- Covered internal and external events with the presence of senators, deputies, and ministers of Brazil
- Produced journalistic materials for the court's website, and content for the internal newspaper
Journalism Intern | Brazilian Navy
- Created content for the Brazilian Navy's internal newspaper
- Produced journalistic materials for the Brazilian Navy’s website
- Edited the Brazilian Navy's magazine layout through Adobe Indesign
Colleagues at Intercom
Other employees you can reach at intercom.io. View company contacts for 1770 employees →
Ben Robinson
Colleague at Intercom
London, England, United Kingdom, United Kingdom
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KL
Karen L.
Colleague at Intercom
San Francisco, California, United States, United States
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EP
Emma Pratt
Colleague at Intercom
London, England, United Kingdom, United Kingdom
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JH
Jose Higuera
Colleague at Intercom
Yaracuy State, Venezuela, Venezuela, Bolivarian Republic Of
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AE
Arkay Eruel Bejer
Colleague at Intercom
Philippines, Philippines
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JL
Jose Luis Ocampo
Colleague at Intercom
Toluca De Lerdo, México, Mexico, Mexico
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TT
Truth Truth
Colleague at Intercom
Greater Southampton Area, United Kingdom
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CW
Colin Walsh
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
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JF
Joel Fuelling
Colleague at Intercom
Greater Chicago Area, United States
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NI
Nader Ibrahim
Colleague at Intercom
Cairo, Cairo, Egypt, Egypt
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Larissa Alberti education
Nanodegree, Digital Marketing
Master'S Degree, Social Networks Communication
Bachelor'S Degree, Social Communication With A Focus On Journalism
Frequently asked questions about Larissa Alberti
Quick answers generated from the profile data available on this page.
What company does Larissa Alberti work for?
Larissa Alberti works for Intercom.
What is Larissa Alberti's role at Intercom?
Larissa Alberti is listed as R and D Operations Manager at Intercom.
What is Larissa Alberti's phone number?
AeroLeads has found 1 phone signal(s) with area code 619 for Larissa Alberti at Intercom.
Where is Larissa Alberti based?
Larissa Alberti is based in Greater Dublin, Ireland, Ireland while working with Intercom.
What companies has Larissa Alberti worked for?
Larissa Alberti has worked for Intercom, Workhuman, Accenture, Fsb Comunicação, and Unyleya Brasil.
Who are Larissa Alberti's colleagues at Intercom?
Larissa Alberti's colleagues at Intercom include Ben Robinson, Karen L., Emma Pratt, Jose Higuera, and Arkay Eruel Bejer.
How can I contact Larissa Alberti?
You can use AeroLeads to view verified contact signals for Larissa Alberti at Intercom, including work email, phone, and LinkedIn data when available.
What schools did Larissa Alberti attend?
Larissa Alberti holds Nanodegree, Digital Marketing from Udacity.
What skills is Larissa Alberti known for?
Larissa Alberti is listed with skills including Indesign, Photoshop, Analytics, Wordpress, Seo, Sem, Digital Marketing, and Digital Strategy.
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