Develop and administer comprehensive HR plans and procedures, ensuring strict HIPAA compliance.Supervised Call Center Department, acting as liaison between management and employees, and facilitated team growth by one employee.Supervised the maintenance team, ensuring OSHA compliance at all times.Supervised the HR Admins for a short time, ensuring their training and development.Conducted one-on-one meetings to enhance employee engagement, morale, and address individual concerns.Facilitated and participated in disciplinary actions, exit interviews, and employee relation meetings as management representative.Contributed to the development of HR department goals, objectives, and systems.Played a key role in the development and implementation of HRIS.Developed, revised, and recommended personnel policies and procedures.Maintained confidential personnel records.Conducted new employee orientations, employee relations counseling, and exit interviews.Provided management direction, counseling, and support to foster a positive work environment.Successfully managed all peer-to-peer mediations.Maintained and audited department records, and reports.Participated in or facilitated administrative staff meetings.Maintained company directory and other organizational charts.Recommended new policies and procedures to foster a productive and harmonious workplace.Liaised with the team on legal matters pertaining to employee relations.Oversight of unemployment claims for office employees over multiple entities, including attending hearings.Creation of materials for training and development programs.

Managing all aspects of practice operations, including managing and maintaining the schedule of 8 Physicians over multiple locations and effectively handling minor accounts payable/ receivable matters.Successfully assisted in the practices growth from a 4 physician/ 10 employee practice, with an average of 50 patients daily, to one with 8 physicians seeing an average of 150 patients daily with 30+ employees.Overseeing that all departments and locations are productive and compliant with Hipaa and DOH standards.Managing all HR related matters for over 30 staff members including payroll, hiring and termination of employment. Managed from the ground up the construction of our practices AAAASF accredited office based surgical center.

Supervised Staff of 5. Managed all aspects of the Front Reception area. Created and implemented system for Physician Order Tracking. Managed all Human Resource matters including payroll and time keeping.

Reviewed and coded medical records for accuracy for compliance for billing and quality assurance purposes. Liason for all audits including state inspections and Joint Commission surveys.