☀️Larissa Caruso Email & Phone Number

Cary, Nc, Us

Leading the delivery frameworks and operations that support scaling our live products (Fortnite, LEGO Fortnite, Rocket League products, Fall Guys, Festival)Oversees release across all of 1st party gamesOversees production practices and standardizes them across game teamsCreates frameworks for efficient capacity planning and resource mgmtImplement and maintains stage gating process for 1st party gamesPartners with Finance for cost allocation, budgeting and forecastingDrives process of cascading communication for change managementDesigns dashboards and KPIs to drive more data-informed decision making

Cary, Nc, Us

Ensuring the best delivery management (planning, dependencies, priorities) across Development: Unreal Engine, Online platform + applications and all game products.- Create and maintain development roadmap with our must have priorities - Drive operational change across development (eg quarterly reviews)- Lead change management of organizational design nature- Design leveling guidelines for performance and growth across Production- Incubate major company initiatives and set up a long term home for them- Standardize intake, roadmap and KPI processes - Support cross-department end-to-end processes to ensure better collaboration and communication (marketing / development / games)

We support Business Units & Portfolio-level Teams going through Change by:- (re)Structuring strategic direction, desired outcomes and impacts- (re)Creating operational strategy to achieve desired business results- (re)Defining business priorities that scales to a business-level roadmap- (re)Designing processes to drive cross-collaboration and transparency- (re)Aligning on how we work together at the Leadership levelWe support Senior Leaders going through Change by: - (re)Defining values and motivators based on new reality, seniority and scope- (re)Aligning Leadership purpose and goals toward the next challenge ahead- (re)Creating a plan of action to achieve the desired results- (re)Learning how to transform strategic thinking into empowered teams that achieve results

Clarksburg, Maryland, Us

Los Angeles, Ca, Us

Drove Riot Games’ business priorities and goals under the CEO and his executive team to support the business going through change and operational maturity. CEO + 10 Executives and 130 Director-level (and above) Leaders leading the key business units of the company. - Supported business units to achieve operational excellence from strategy;- Created strategic clarity to help orgs achieve desired business results;- Supported design of leadership model to improve cross-orgs collaboration;- Drove the creation of the company’s cross-products global roadmap;- Supported implementation of org changes, redesigns and restructuring; - Planned, executed and facilitated Senior Leadership business reviews;- Designed and facilitated strategic offsites for the Executive team;- Planned and executed Change Management cycle for the overall company.

Los Angeles, Ca, Us

Department Level - 2017 - 2019Led the operational strategy of the global Esports to grow and professionalize the competition across the globe. 13 Regional Offices, ~800 Rioters in the department and 8-figure USD budget execution.- Operationalized global strategy in regional offices;- Drove strategic planning and budgeting cycle for the whole department;- Implemented new organizational structure for strategic needs;- Drove and maintained Dept-wide roadmap for key objectives and results;- Supported in the execution of team health improvements and activities;- Defined implementation plans and milestones for Dept-level strategic projects;- Designed Dept-level processes to increase productivity and collaboration;Portfolio Level (Global Events) 2016 - 2017Led the delivery of 3 major League of Legends global events (Mid-season Invitational, World Championship, All-Star) at the portfolio level. ~44 million concurrent viewers globally, events in 15 different countries since 2016 and a multi-million USD budget management and execution.- Defined and managed the portfolio-level delivery of all events in the year;- Led the strategic planning & forecast cycle for Global Events;- Drove frameworks to track and set targets for global events budget & KPIs;- Developed & maintained portfolio-level schedule to allocate team across events;- Supported the delivery of a 3-year planning roadmap for global events;

Los Angeles, Ca, Us

Led key strategic areas - Business Strategy, Business Intelligence, Project Management Office - to help the office restructure and achieve operational excellence ~60 employees and an 8-figure BRL company budget.- Designed and executed the strategic planning cycle for the regional office;- Organized company's priorities with a portfolio management approach;- Used BI tools to understand trends, insights and other relevant data;- Standardized and improved processes to ensure results and consistency;- Created and monitored dashboards for project status and health- Created allocation maps within the initiatives to understand vendors and hiring needs- Led post-mortem analysis and key takeaways to share best practices- Grew the craft of Agile / Project Management developing best practices, competency matrix and mentorship programsIn parallel, led the creation and delivery of Esports structure in Brazil - Operations for Regional League, National Events, Professional Ecosystem, Broadcast Studio. 8 Rioters, ~20 contractors and a multi-million BRL budget management and execution. - Designed and executed the strategic planning cycle for the regional office;- Organized company's priorities with a portfolio management approach;- Used BI tools to understand trends, insights and other relevant data;- Standardized and improved processes to ensure results and consistency;

Los Angeles, Ca, Us

Led a team of 3 Rioters and over 50 influencers to support professionalizing community programs and initiatives. Managed the portfolio of initiatives and programs through collaborative rituals, processes and indirect influence over the community members.- Created and implemented project schedules;- Managed a roadmap community projects based on business priorities- Supported influencers to plan, prioritize and execute with excellence- Creating post-mortem analysis and key takeaways to share best practices;- Optimizing programs processes to decrease execution and maintenance effort;- Planning and executing relationship building strategies with community (summits, online groups, outings);

Led development teams in a tech consulting firm to support major financial institutions through outsourcing consulting model. (2010-2011). Led the delivery of a SaaS solution with a subscription model for companies that need support with IT governance, compliance, audits, workflow and processes management. (2011-2013)- Created and implemented project schedules;- Managed project from planning to delivery and maintenance mode;- Designed resource allocation tools and processes to improve efficiency;- Implemented processes to increase delivery speed and productivity;

Led team of 4 developers to design and implement a web portal solution for local artists to sell their craft online.

Austin, Tx, Us

Consulted technical classes which involved VB.Net and SQL Helped students with their projects and homework, offering solutions for their problems or pointing them in the right direction for their difficulties. Graded projects and homework for the class

Round Rock, Texas, Us

Consulted for semester long project with problem-solving emphasisDeveloped & conducted cross-industry benchmarking to analyze data trendsCreated documents with MS Office: spreadsheets, word documents, charts.Stored data and created views using SQL serverImproved leadership and project management skills

Post-Graduate Executive Education, Organizational Leadership

Bachelor Of Business Administration, Management Information Systems

Certificate, International Business

Education record