Laurinda Rohrer

Laurinda Rohrer Email and Phone Number

Customer Support Specialist at Querium Corporation @ Querium Corporation
austin, texas, united states
Laurinda Rohrer's Location
Austin, Texas Metropolitan Area, United States
Laurinda Rohrer's Contact Details

Laurinda Rohrer work email

Laurinda Rohrer personal email

Laurinda Rohrer phone numbers

About Laurinda Rohrer

Managed 18 person customer support/training team to enhance customer confidence and loyalty which increased departmental revenue growth by at least 30% each year for 6 years. Developed internal and external procedures and training materials used which strengthened customer relationships.Analyzed escalated customer problems, coordinate with software intra-departmental team work and presented solutions. Presented annual management to corporate Vice PresidentConducted software training for employees and customers.Specialties: Team management and motivation. Office Administration. Creative thinking.

Laurinda Rohrer's Current Company Details
Querium Corporation

Querium Corporation

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Customer Support Specialist at Querium Corporation
austin, texas, united states
Website:
querium.com
Employees:
14
Laurinda Rohrer Work Experience Details
  • Querium Corporation
    Customer Support Specialist
    Querium Corporation Sep 2017 - Present
    Austin, Texas Area
    Onboarding school administrators to connect their students with one of our multiple education products. Answer all incoming customer support questions from students and school administrators for 3 products. Maintaining confidential data bases. Update internal procedures.
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  • Scicomp Inc.
    Executive Administrative Assistant Office Manager
    Scicomp Inc. Aug 2002 - Present
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  • Scicomp Inc.
    Executive Assistant/Office Manger
    Scicomp Inc. Aug 2002 - Dec 2022
    Austin, Texas Area
    Manage human resource responsibilities, bookkeeping, sales tax filing, purchasing and communications. Assist marketing department with data base management and advertising. Converted marketing database from ACT to Salesforce. Developed Administrative Assistant office procedure manual.
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  • G.A.P./Taff 501C
    Public Relations Director
    G.A.P./Taff 501C May 2008 - Apr 2012
    Austin, Texas Area
    Community relations with local universities, churches and sponsors for The Attic Film Fest (TAFF). Emceed the event since 2009. Host filmmakers at the fest and offer encouragement, a place for them to network. TAFF Board member since 2009. Help organize, fund raise and support TAFF.
  • Mothers Of Preschoolers
    Small Group Coordinator
    Mothers Of Preschoolers May 2000 - May 2002
    Austin, Texas Area
    Volunteered as the Small Group Coordinator for an Austin chapter of an international mothers support group of over 100 women. Maintained database of group and trained small group leaders, acted as advisor. Worked with Mentor team to intergrate with new moms.
  • Allscripts-Misys Healthcare (Was Medic Computer Systems)
    Customer Services Manager
    Allscripts-Misys Healthcare (Was Medic Computer Systems) 1990 - 1997
    Austin, Tx
    Hiring and management of up to 20 employees in customer training and support of medical software. Handle extreme customer support issues with patience, working often working with Programming Manager to reach resolution. Speaker at national customer convention. Development of customer training manual, departmental goals and establishment of departmental employee training program.

Laurinda Rohrer Skills

Public Speaking Public Relations Human Resources Leadership Customer Service Marketing Communications Salesforce.com Microsoft Office Salesforce Administrator Nonprofits Research Projects

Laurinda Rohrer Education Details

Frequently Asked Questions about Laurinda Rohrer

What company does Laurinda Rohrer work for?

Laurinda Rohrer works for Querium Corporation

What is Laurinda Rohrer's role at the current company?

Laurinda Rohrer's current role is Customer Support Specialist at Querium Corporation.

What is Laurinda Rohrer's email address?

Laurinda Rohrer's email address is la****@****ail.com

What is Laurinda Rohrer's direct phone number?

Laurinda Rohrer's direct phone number is +151245*****

What schools did Laurinda Rohrer attend?

Laurinda Rohrer attended The University Of Texas At Austin.

What skills is Laurinda Rohrer known for?

Laurinda Rohrer has skills like Public Speaking, Public Relations, Human Resources, Leadership, Customer Service, Marketing Communications, Salesforce.com, Microsoft Office, Salesforce Administrator, Nonprofits, Research Projects.

Who are Laurinda Rohrer's colleagues?

Laurinda Rohrer's colleagues are Kenny Okeke, Pmp, Maria Robinson, Evan Baatarjav.

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