Larry B. Email & Phone Number

Texas, United States

Fort Worth, Texas

Cedar Hill, Texas

Lowell, Arkansas

Rogers, Arkansas

• Effectively manage all operations including budget analysis, forecasting market contributions / economic trends, manage multi-million dollar profit & loss operating statements, AP / AR, sales, recruiting, service delivery, training, customer service, expense management and employee retention• Contact potential customers and identify new business opportunities• Stay abreast with customer needs, market trends and competitors• Maintain clear and complete sales reports for upper management review• Analyze sales performances and recommend improvements• Conduct site surveys, business reviews with current and prospective clients, create and present proposals• Plan and implement sales and customer retention activities with local and national accounts including but not limited to Walmart – Sam’s vendor’s, manufacturing companies and local small businesses• Manage and develop a strong professional support team in service delivery and oversee daily operations including implementing and conducting team meetings, training and development of staff and performance management• Ensure that the sales team follows company policies and procedures• Temporary employee management and recruiting; sourcing; placing recruitment ads, screening, assigning positions, performance reviews, retention activities and resolving payroll issues

• In charge of driving the diabetic shoe and orthotic business for the clinic, market to local doctors in the area and have them refer diabetic patients with foot problems to our clinic• Improving relationships with primary and specialty practice physicians, with the ultimate goal of maintaining and increasing referrals to the clinic• Developed and managed practice's in house billing and collections department and implemented new electronic medical software (conversion from paper claims/medical records to electronic)• Optimized patient/physician/employee scheduling and time to best increase profits and accounts receivables and recognized the value of utilizing specialized treatments to increase revenue and high standard of patient care

Oklahoma City, Oklahoma Area

• Utilized lead generation and networking techniques to build client base, with accountability for ensuring optimal satisfaction and retention, as well as drive referrals to grow profits• Performed business to business (B2B) sales presentations via field approach and phone• Maintained business to business (B2B) relationships to inspire reoccurring business• Cold call local businesses to introduce Paychex payroll and HR services • Scheduled appointments and visited potential and current referral sources to secure referrals to end users• Managed multiple accounts at one time and continued to give client 100% satisfaction• Collaborated with management to develop and implement strategic sales and marketing initiatives to achieve sales goals, increase market share and grow key account base in a highly competitive arena• Analyzed individual client needs, apply a consultative approach to presenting the benefits and features of products and services• Identified trends in order to expand sales and incorporate value added improvements • Completed and submitted accurate new business paperwork, expense reports and weekly activity reports

San Diego, California

Columbus, Ohio Area

• Maintained $168 million in deposit bank accounts and $22 million in loans and lines• Hit at least 100% of goal in profitability and loans / lines and received multiple customer service trophies• Ranked number two branch manager out of central Ohio and top 5% in company overall in sales• Oversaw a team of 12 bankers that executed all sales activities• Established and achieved sales goals through effective sales management techniques • Recruited, trained, and mentored staff on client profiling, conducted sales meetings, and closing deals. • Exceeded goals and expectations; conducted skills assessment, performance management, development feedback, and coached associates. Inspired associates to not only hit targets but deliver great service• Utilized consultative sales approach to define customer goals and develop solutions that cultivated strong relationships with customers by implementing policies that built trust between the bank and its customers

Columbus, Ohio Area

• Management of Customer Service and Operations - Evaluation of customer service performance of branch employees by proactively seeking process improvement to ensure high quality customer service as measured by the Enterprise Service Quality Index, ESQI • Ranked top 3% of branches in the region for customer satisfaction • Interviewed, hired, and recommended job candidates. Implemented overall training and developmental strategies for branch employees by introducing team building exercises and competitive contests to drive optimal results. In charge of performance reviews for a staff of six employees• Assessed and analyzed a competitive environment while providing appropriate reports and recommendations. Led the development, planning, and implementation of branch's overall sales and marketing strategies • Developed and maintained relationships with key decision makers within the market place. Overall strategic planning and decision making regarding key components to drive an increase in profit margins • Managed collection of branch receivables and bad debt with a success rate of $0 lost per month measured on a per car basis for fiscal year to date. Controlled costs internally to minimize expenses and maximize bottom line profits • Maintained a fleet of up to 300 cars from oil changes, tires, and other maintenance• Awarded top branch in collision damage waiver sales

Bachelor Of Arts, Business & Economics

Activities and Societies: Kappa Sigma Fraternity & Soccer Double major in Business & Economics

Education record