Larry Bias Email & Phone Number

Camden, New Jersey, United States

Berwyn Pa

Analysis of Server roles and LAN TopologyDesign and Implement Wireless SolutionDeploy WSUS (Windows System Update Server)Install and Configure SCCM (System Center Configuration Manager)Deploy Microsoft Endpoint ProtectionInstall and configure SQL Server Configure Enterprise SUSE Linux VM, VNC, SSH, FTPInstall and configure ESXIConfigure Meraki MX80 FirewallConfigure Windows Based Firewall Policies for the DomainConfigure DHCP, DNS, Domain ControllersConfigure Backup Exec 2014Configure Backups using Backup Exec 2014Backup Servers using Symantec Backup ExecConfigure AWS (Amazon Web Services) VPC (Virtual Private Cloud), and VPNConfigure AWS (Amazon Web Services) Storage Gateway and VTL (Virtual Tape Library)User account management via Active Directory and Office 365 Determine status of warranty on all equipment.Document the load on each physical server.Balance UPS load and manage cablesDevelop and Implement Method of Procedure for Exchange Migration, DFS (Distributed File System) Implementation, Folder Redirection Migration, AD FS (Active Directory Federation Services), and Spiceworks DeploymentCommunicate with ISP’s, Phone Companies, Network Appliance Vendors, Server Vendors and Various Software companies to document warranties and Licensing AgreementsInitiate trouble tickets with Vendors.Upgrade Server HardwareTroubleshoot Network Issues, Backup Exec errors, Exchange Server, Terminal Service connectivity, Server errors, Desktop issues and Wireless Devices

Respond to service request via e-mail, phone and walkie-talkie.Troubleshoot and repair servers, PC's, printers, RF scanners, and network connectivity issues.Communicate with vendors to RMA failed hardware.Enter and escalate tickets as needed.Issue daily EOS end of shift reports noting any Issues and recording temperatures of IDF's (Intermediate Distrubution Frames).

• Supervises the conduct and operation of the agency LAN network;• Configure Sonicwall NSA (Network Security Appliance), and Cisco switches;• Configure Cisco Web-ex webinars • Mange LAN\WAN connections across multiple sites• Acts as the agency representative for computer sales representatives, computer repair specialists, Computer consultant, Internet service provider and web page hoster. • Provides on-site computer performance evaluation, troubleshooting, and diagnostics;• Repair computer, printer and network cables• Provides employees with skills and training on the latest software, evaluating and recommending software upgrades when required;• Performs other duties as assigned.

Greater Philadelphia Area

• Provided training and desktop application support to approximately 175 customers.• Installed, configured and troubleshot software applications• Installed, configured and troubleshot Dell desktop/laptop hardware• Troubleshot network printers, including cabling and configuration• Responsible for setting up videoconference connections with Cisco Telepresence• Install and configure Tandberg Video over IP phones• Troubleshot Blackberry Devices• Configured Verizon Air Cards to provide wireless remote access to users• Performed administration tasks such as user account creation and security and group permissions using Microsoft Active Directory and Novell Console one• Configured Voice-over-IP phones for users using Cisco Call Manager• Provided tape backup of user data and provide offsite storage for data recovery• Used Remedy Ticket Management software to document and request additional assistance from higher Tier• Researched Microsoft technical documents and query knowledge bases or forums to resolve issues in order to provide resolution to users• Relocated users computer to other areas as requested and provide network services• Communicate directly with Headquarters and subject matter experts within the agency for further assistance• Remote Support for 500 laptop computers trouble shooting any connectivity issues• Virus detection and malware removal using tools such as Trend Micro and Malware Bytes

Computer Systems Networking And Telecommunications

Education record

General education. Cisco 1&2