Contract position with Fidelity National Information Services Inc. (FIS). Assigned to Build Process and Governance Department. • Windows Server Deployment Engineer. Responsible for server commissions on physical servers and VMware infrastructure while adhering to rigid internal standards.• Windows Server Decommissioning Engineer. Follow rigid processes to ensure all servers are properly processed and resources recovered. • Coordinate with multiple groups to ensure their associated tasks are completed properly and on time.• Troubleshoot issues and coordinate with other support teams when necessary.

• Primarily focused on maintaining Exchange server messaging systems with over 3,000 mailboxes.• Designed and implemented two highly successful major Exchange Server upgrades: Exchange 2010 to 2013 and Exchange 2007 to 2010.• Daily responsibilities as Sr. Engineer included maintaining messaging environment, server virtualization (VMWare), SAN storage, Windows SQL Clustering, Server Backups, Patch Management, PowerShell scripting, Active Directory and Group Policy management, IIS configuration and troubleshooting, load balancing, DNS, DHCP, email content filtering and archiving, maintaining server hardware, tier-3 support tickets, 24X7 on-call rotation.• Served as Interim Director of IT Infrastructure for a period of nine months. Managed thirty employees including four managers.• Served as both Network Operations Manager and Server Operations Manager for a period of six months.• Technical lead on multiple high profile projects including:• Email archive initiative with EMC SourceOne• Implementation of email retention and mailbox quota policies across 3,000 mailboxes• SOX compliance• SQL Server refresh• Two Exchange Server version upgrades• Several IT Security initiative projects• Migration of email to Office 365 (proof of concept)• Departmental file share standardization and clean up• Server virtualization on VMware

• Completed Exchange Server 2007 migration with CCR (continuous cluster replication) on Windows Server 2008. Designed a completely redundant messaging environment with 100% uptime since implementation.• Redesigned and stabilized existing Exchange 2003 messaging environment with 2,500 mailboxes. Prior to taking on this assignment, the company was experiencing email outages almost on a daily basis. • Implemented Symantec Enterprise Vault for e-mail vaulting. Reduced average mailbox size from 3 GB to 500 Mb.• Installed Windows 2008 clustered servers to support SQL 2008 installations. Utilized Symantec Storage Foundation solution for heterogeneous online storage management.• Technical lead for preparation and execution of the last two off-site disaster recovery tests. • Implemented VCB backup solution for disaster recovery. Performed over fifty P2V migrations.

• Managed a Microsoft Windows environment with over 400 servers and 1,600 employees.• Implemented Hitachi Tagma Store USP600 and AMS500 SAN with over 200TB disk capacity. Set up and maintain True Copy and Shadow Image volumes. Maintain scripts for use with Hitachi Command Control Interface (CCI). Administer Cisco MDS 9509 Multilayer director.• Implemented VMWare ESX server and VMWare Infrastructure Server. Since inception, over 200 servers have been virtualized.• Maintain all messaging systems including Exchange Server 2003, Right Fax Enterprise Server, and Blackberry Enterprise Server, Bright Mail and Antigen content filtering and virus solutions. • Responsible for maintaining disaster recovery readiness of all Microsoft Windows server business critical systems. During 2008 DR testing, successfully recovered 25 servers in a remote site using ESX, SAN replication, and P2V technologies. • Implemented Microsoft Systems Management Server and WSUS for patch management of all Microsoft Windows systems. • Subject matter expert for a multitude of applications including Active Directory, GPOs, DNS, DHCP, IIS, Exchange Server, Outlook, Microsoft SMS Server, WSUS, McAfee ePolicy Orchestrator, RightFax, WhatsUp Gold, NetBackup, and Websense.

• Sr. Exchange Administrator with seventeen Exchange messaging systems servicing over 2500 users in 12 sites in the US, Europe and Asia. Supported both clustered and non-clustered environments.• Administer over 100 Windows servers in a busy development environment.• Architect and Technical Lead for Exchange 5.5 to Exchange 2003 migration project. Consolidated seventeen Exchange servers down to eleven, providing a significant cost savings. Re-architected company-wide Internet mail delivery system.• Major contributor in Windows Active Directory implementation.

• Contract position with Microsoft. Provided product support services for Microsoft Exchange Server 2000 and 5.5 for Microsoft Premier and Alliance customers.

• Key player in build out of new office space and relocation of all datacenter hardware.• Manage LAN consisting of 50 NT servers and 200 clients. • Administer Exchange Server, Systems Management Server, SQL Servers, File/Print servers, disaster recovery, office security system, PBX and voice mail systems, videoconference, PPTP, DNS, WINS, DHCP and FTP servers.• Provide 2nd level support for 85 internal and 20 remote clients. Supervise one computer support specialist • Software license control and asset management.• Purchasing agent for computer hardware/software.• Systems administrator for Sales Logix sales automation tool.• Systems administrator for Clarify helps desk application.• Systems administrator for Solomon finance/accounting system.

• LAN administration. Maintain routers, switches, hubs, frame relay, wireless network, RAS devices, and cabling.• Implemented Microsoft Exchange Server at both site and organizational levels. Administer site with 140 users. • Installation and administration of Microsoft Systems Management Server, • Administer eight Microsoft NT servers including SMS, SQL, IIS, VPN, RAS, FTP, Exchange, file and print servers. • Used ArcServ for backup, restoration and disaster recovery of all servers and clients. • Administrator for Bendata Heat call tracking system.• Provide hardware & software support for 140 desktop and 30 notebook computers. • Responsible for asset management of all software and computer related equipment. • Maintain telecommunications and voice mail systems.