Larry Edwards Email and Phone Number
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Extensive experience in case management of high-risk consumer liability claims. A record of success in retention of account/brand values by supporting the various levels of management resulting in reduction of consumer concerns and increasing level of consumer satisfaction. Excellent organizational, problem-solving, team-building and customer service skills along with the ability to understand customer needs and the ability to establish and maintain strong customer relationships. An experienced proactive leader with exceptional conflict resolutions, analytical/problem solving and decision making skills. A high performance problem-solver who is adept at incisive and timely analysis, and finding workable solutions.Specialties: Administration, Customer Service/People Skills, Knowledge of contract interpretation, Microsoft Office, Negotiation Skills, Real Estate License
The Kraft Heinz Company
View- Website:
- kraftheinzcompany.com
- Employees:
- 17637
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Specialist - Consumer EscalationsThe Kraft Heinz Company May 2022 - PresentChicago, Illinois, United States
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Marketing Analyst- Customer EngagementThe Kraft Heinz Company Jan 2016 - May 2022My responsibilities include the management of sensitive, high-profile consumer cases with minimum media exposure within the prescribed standards and limits of corporate guidelines. This involves partnering with cross-functional teams to manage the resolution of unique situations through investigation, negotiation, and settlement.
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Executive RepresentativeKraft Foods Feb 2003 - Jan 2016Act as consumer contact for dental/medical claims performing the tasks of investigation and resolution with appropriate negotiations to assure maximum consumer satisfaction. Assist and provide training for other members of the team. Works with Quality Assurance Team, Legal Department, Corporate Affairs, as well as Management’s Special Situations Team to prevent and or resolve cases subject to media attention.
Larry Edwards Skills
Larry Edwards Education Details
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Business Administration -
Loyola University Of Chicago - Institute Of Pastoral StudiesPhilosophy
Frequently Asked Questions about Larry Edwards
What company does Larry Edwards work for?
Larry Edwards works for The Kraft Heinz Company
What is Larry Edwards's role at the current company?
Larry Edwards's current role is Consumer Escalations Specialist at The Kraft Heinz Company.
What is Larry Edwards's email address?
Larry Edwards's email address is bi****@****bal.net
What is Larry Edwards's direct phone number?
Larry Edwards's direct phone number is +184790*****
What schools did Larry Edwards attend?
Larry Edwards attended Quinlan School Of Business, Loyola University Chicago, Loyola University Of Chicago - Institute Of Pastoral Studies.
What skills is Larry Edwards known for?
Larry Edwards has skills like Leadership, Team Building, Cross Functional Team Leadership, Strategic Planning, Training, Negotiation, Analysis, Customer Service, Customer Satisfaction, Crm, Account Management, Team Leadership.
Who are Larry Edwards's colleagues?
Larry Edwards's colleagues are Fabrizio Tognetto, Jake Long, David Pritchard, Shaw Mena, Monrutai Prapakachaporn, Jose Carvalho, Nancy Brisson.
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