Microsoft Exchange/RightFax

-Responsible for system administration for over 600 servers statewide that provide services to Department of Transportation which includes Registry of Motor Vehicle, Highway Department and Turnpike Authority.-Server remediation to meet PCI Security Standards.-Provide system administration and support for Microsoft Exchange, Blackberry Enterprise Server and E-mail archiving environment.-Provide tier-2 and tier-3 helpdesk calls and provide problem resolution.-Responsible for local and remote administration of multiple virtual and physical servers.

-Provide Tier-2 & Tier-3 local and remote support for Exchange 2007/2010 environment. Including but not limited to HUB, CAS, Mailbox servers, Outlook Anyware, Mobile phone and Blackberry with 50k+ users across multiple agencies statewide.-Provide Tier-2 support for ClamAV and SpamAssassin in a Linux mail gateway environment.-Monitor and troubleshoot server performance to meet SLAs.-Provide Tier-2 & Tier-3 assisting customers with desktop mailbox client software issues.-Develop and modify documentation and solutions for customer and technical support staff.-Perform messaging migration from Exchange 2003 and GroupWise to Exchange 2007.-Perform mailbox and database recovery.-Perform routine software patch and service pack installations.

Contractor,State of NC Office of Information Technology Services.

Provided comprehensive remote and onsite support for Windows Server, Exchange 2003, Active Directory, Microsoft SQL server including Tier-II & Tier-III support.- Perform Microsoft Windows Server 2003/2008 and Exchange 2003/2007 system builds and migrations- Perform Microsoft Exchange 2003 to Exchange 2007 transitions.- Experience with VMware virtualization server builds and P2V migration.- Perform system and network administration and engineering for Windows Server and HP OpenVMS environments including server maintenance (patches, upgrades, etc.), active directory, file share management and HP SAN StorageWorks.- Hands-on experience with Install, configure and managed SAN storage across multiple platforms such as Windows Servers and OpenVMS servers.- Provided comprehensive onsite and report system management support for VAX/VMS and Alpha OpenVMS including but not limited to System monitoring and tuning, VMS Clustering configuration and tuning, OS upgrades, patch installs, crash analysis and resolution, system migration and virtualization using Charon-VAX and Alpha.- Engineering projects include evaluating infrastructure and systems, remediating the environments- Technical point of contact for multiple engagements and clients.- Global consolidation of several critical business applications with no client downtime.- Disaster recovery testing and implementation for FDA qualified servers and databases.

Software Consultant for a Valued Added Re-Seller Consulting company, providing technical expertise in developing and implementing customized and turnkey software and hardware solutions. - Install, support and customize PRAXA Manufacturing systems on various VAX and AXP systems for customers in the northeast and southeast parts of the US. - Provide customers with system management support, tuning and training for new and existing systems and network installations. - Upgrade, install and configure system hardware, software and networking. - Re-engineered existing RF bar-coding system's software/hardware to perform as passive gateway client/server, using current Open VMS technology, sending information between applications and RF units and printers throughout a plant. - Developed a real-time Shop Floor Data Collection system utilizing BASEstar Classic to collect data from Allen-Bradley PLC-5's on a TCP/IP network, and updating system databases real-time.

Quoting and Ordering Systems - Technical Consultant/Lead for multiple system and software projects such as Quoting and Order Processing System, DECdirect Technical Services/System Management, Revenue Recognition/Invoicing System, Returns Authorization System. - Provided primary system support for Customer Service Administration, Order Fulfillment and Application Development VAXclusters. Performed system configurations, software upgrades and tuning. - Manage computer system resource to provide the best possible support for the user community. Troubleshoot and tune system environment, and handle user requests and problems, as they arise. - Implemented and supported LAN for a Mixed Interconnect VAXcluster (MIVC) with 60+ workstations, PC's and 2 VAX 8800 Dual Processors. - Work key technical projects to develop and define tools, utilities, policies and procedures in support of the systems environment.