Larry Smith Email & Phone Number

Port Moody, BC, CA

British Columbia, Canada

• In 2020 company was restructured to become more agile and competitive and I was promoted, and my region expanded to include British Columbia, Alberta and Saskatchewan.
• 2021 sales for my region exceeded pre pandemic sales of 2019 by +12.4% with BC leading at +17%. Company average was +4.4%
• Was able to instill a service and sales culture of providing exceptional instore experience, improving customer engagement and strengthening local marketing, while improving bottom line profits through effective labour.
• Expanded my region and opened new locations in Stettler AB, Kamloops and Campbell River BC

British Columbia, Canada

• Managed, coached and motivated all BC locations. Took ownership of underperforming region and able to increase sales, strengthen customer experience and improve operational execution. In late 2018 and 2019 BC lead.
• Opened new locations and trained all players with respect to customer experience, marketing, operational excellence and financial metrics.
• Performed store audits and SWOT analysis and was able to improve subsequent evaluations by and average of 18% over previous year.
• Introduced Best Practices programs that were recognized by Pita Pit and were later published and put into practice in Western locations.

Provided leadership and guidance as District / Regional Manager for +30 stores in Western Canada. Company spokesperson and trainer for +50 locations across Canada. Developed and administered Service Based Sales and training programs and Co-Authored company's Operations Audits. Able to target problem stores and reduce / reverse negative threats as well as.

Developed relationships and coached 36 franchised and corporate locations within BC. Created and managed sales forecasts, labour budgets, store layouts and inventory management procedures. Able to increase same store sales and reduce controllable expenses.

19 large format locations throughout Western Canada

Operations, loss prevention, human resources and merchandising mgt. Member of the store opening and training team that helped with Office Depot's expansion into Canada