Delivery Associate Director – Infrastructure Technology Operations Manage a multi technology team for the USAID Agency encompassing Cloud Technologies in Azure and AWS, Linux and Window Servers in AWS, Azure and VMWare, Remote sites using Riverbed Technology and VMware, NetApp Appliance storage in AWS, Google and Exchange Messaging, PKI and HSM infrastructure, Active Directory, DNS/DHCP, NetScaler, Infoblox and SSO support. Accountable for development and implementation of operational best practices, standards, and procedures, aimed at achieving secure and efficient operational delivery. Manage resource planning, recruiting, budgeting, and forecasting activities. Oversee automation and projects within my delivery support area including OS upgrades, Azure Redeployment, AWS automation, AWS instance and storage upgrades, Cloud Services implementations, and new product rollouts. Manage a 4.5M yearly budget and forecasting for my multi technology support team. Oversee the creation of automation processes to help reduce costs. Maintain and deliver high-quality, reliable, and secure IT services to USAID. Closely collaborate with internal application and other operational teams to form a unified delivery model to the customer. Secret Clearance maintained.

Delivery Senior Specialist Advisor – Infrastructure Platform Engineering Provide key strategic technical leadership and direction to platform projects across commercial, financial, healthcare and governmental verticals. Ensure on-time project completions and hold accountability for development and implementation of operational best practices, standards, and procedures, aimed at achieving cost-cutting and process improvement results. Manage resource planning, recruiting, budgeting, and forecasting activities. Oversee and direct wide variety of projects, including cost cutting initiatives, development of a SharePoint operational tracking tool, creation of new internal billing tracking processes, infrastructure automation, initiation of rate modeling costing and improvements to our cost model program, just to name a few. Managed a 92M budget and forecasting for the Engineering VP and pinpointing 1M in detailed savings Created and maintained operation reporting which significantly cut costs for the organization. Certified new business deals for server technology, including VMWare, HyperV, Windows Server, Linux, Unix, data center technologies and public cloud such as AWS, and Azure. Closely collaborated with key internal and external stakeholders, including domestic and international vendors, regarding project scope expectations and timely / accurate project deliverables.

Led, managed and supervised team of leaders responsible for supporting all project logistics for server and virtualization technology, including VMWare, HyperV, Windows Server, data center technologies. Spearheaded all IT-related leadership activities, including service / process management, financial management, resource management, vendor management, and asset and performance management. Collaborated with clients, assessed requirements, developed communications plans and established expectation for program and customer deliverables. Managed stakeholder engagement and delivered performance updates to senior level management team. Oversee and direct wide variety of projects, including datacenter migrations, transition from on-premise infrastructure to cloud, infrastructure automation, and customer acquisition IT integration, just to name a few. Planned, architected, designed, delivered, and managed key technologies such as on-premise data centers, hosting facilities, server and storage, virtualization, system software, monitoring, networking and infrastructure automation. Successfully eliminated and / or reduced financial penalties to lowest levels by enabling automation tools and collaborating with team to develop scripts for streamlining variety of tasks. Seamlessly managed all project logistics, including scope definition, specification development, daily progress reporting, stakeholder and executive meetings, implementation, and follow-up. Developed the rate pricing models for global delivery of virtual and server delivery. Certified new business deals for server technology, including VMWare, HyperV, Windows Server, Linux, Unix, data center technologies.

Manager- Wintel Global Server Engineers.

Manager- Wintel Server Engineers.