Delivery Associate Director
CurrentDelivery Associate Director – Infrastructure Technology Operations Manage a multi technology team for the USAID Agency encompassing Cloud Technologies in Azure and AWS, Linux and Window Servers in AWS, Azure and VMWare, Remote sites using Riverbed Technology and VMware, NetApp Appliance storage in AWS, Google and Exchange Messaging, PKI and HSM infrastructure, Active Directory, DNS/DHCP, NetScaler, Infoblox and SSO support. Accountable for development and implementation of operational best practices, standards, and procedures, aimed at achieving secure and efficient operational delivery. Manage resource planning, recruiting, budgeting, and forecasting activities. Oversee automation and projects within my delivery support area including OS upgrades, Azure Redeployment, AWS automation, AWS instance and storage upgrades, Cloud Services implementations, and new product rollouts. Manage a 4.5M yearly budget and forecasting for my multi technology support team. Oversee the creation of automation processes to help reduce costs. Maintain and deliver high-quality, reliable, and secure IT services to USAID. Closely collaborate with internal application and other operational teams to form a unified delivery model to the customer. Secret Clearance maintained.