Provide hot-tapping/plugging/pigging solutions for distribution and transmission pipeline customers in the United States.Execute daily communication schedules across departments to ensure lead times and customer demand are met.Mentor teammates to help them establish product proficiency and application knowledge.Provide engineered-to-order solutions for customers and project manage those orders through the product life cycle from design to shipping.

Responsible for rupture disk device sales/technical support for Europe, Asia, South America, Canada and the NE United States.Work closely with manufacturing, engineering, quality, and procurement to ensure timely execution of rupture disk orders.Provide technical information/field technical inquiries from affiliates and sales entities across the globe.Manage multiple complex rupture disk projects from inception to completion.Project manage and coordinate nuclear… Show more Responsible for rupture disk device sales/technical support for Europe, Asia, South America, Canada and the NE United States.Work closely with manufacturing, engineering, quality, and procurement to ensure timely execution of rupture disk orders.Provide technical information/field technical inquiries from affiliates and sales entities across the globe.Manage multiple complex rupture disk projects from inception to completion.Project manage and coordinate nuclear orders from the quoting stage through order shipment. Show less

Managed $800K+ monthly COGS from dock to stock with an 85% shipped to plan success rate.Created, managed, and executed cutter cell project from inception to execution that established profitability and decreased repair lead times. Successfully dispositioned non-conforming parts for rework to re-enter the production schedule.Worked closely with machine shop management and operators to improve efficiency of work order movement through the shop.Cross-departmental… Show more Managed $800K+ monthly COGS from dock to stock with an 85% shipped to plan success rate.Created, managed, and executed cutter cell project from inception to execution that established profitability and decreased repair lead times. Successfully dispositioned non-conforming parts for rework to re-enter the production schedule.Worked closely with machine shop management and operators to improve efficiency of work order movement through the shop.Cross-departmental communication across sales, services, engineering, quality, and supply chain to ensure timely production schedule. Show less

Provided hot-tapping/plugging solutions for distribution and transmission pipeline customers in the NE/SE US, Singapore, and Malaysia.Executed daily communication schedules across departments to ensure lead times and customer demand are met.Technical/Sales liaison between engineering and outside sales/service centers across the US. Increased sales margins by approximately 60% through successful implementation of self-initiated account and platform growth. … Show more Provided hot-tapping/plugging solutions for distribution and transmission pipeline customers in the NE/SE US, Singapore, and Malaysia.Executed daily communication schedules across departments to ensure lead times and customer demand are met.Technical/Sales liaison between engineering and outside sales/service centers across the US. Increased sales margins by approximately 60% through successful implementation of self-initiated account and platform growth. Project managed multiple projects (from start to finish) with strict deadlines while maintaining profitability.Strategy development that exceeded sales forecasts by 23% in specified regions.Grew PE product line by 38% in the SE region through a self-implemented multi-channel system. Show less

Grew customer platform by 30% in 2004 – 2006 in the Los Angeles/San Francisco markets through a strategic and focused sales strategy.Worked as the first line of defense for account manager dissatisfaction and worked quickly to provide a first contact resolution.Facilitated training for new hires – speeding profitability.Developed and implemented new scheduling procedures that led to improved employee and employer satisfaction. Abandonment and hold times decreased by… Show more Grew customer platform by 30% in 2004 – 2006 in the Los Angeles/San Francisco markets through a strategic and focused sales strategy.Worked as the first line of defense for account manager dissatisfaction and worked quickly to provide a first contact resolution.Facilitated training for new hires – speeding profitability.Developed and implemented new scheduling procedures that led to improved employee and employer satisfaction. Abandonment and hold times decreased by 25%.Member of the sales development/promo team who launched 10-15 successful promos that attained an average of 48% over projected new product sales targets.Peer leader for new policies and test pilots and responsible for providing feedback to upper management.Extensive product and technical training that provided a bridge between customers/salesman and engineering/technical services. Show less