Larry Phillips Email & Phone Number

I am responsible for leading teams in technical design and delivery of customer specific solutions using TRIRIGA's platform. I manage the day to day activities of the Application Developers and other team members. Supervise execution details of configuration design and development phases of projects, assist the management team in project development.

Managed the software development team driving activities including product enhancements, new development, defect removal and sustaining product releases. Lead several cross-functional teams relating to customer support and the resolution of critical customer issues. Developed and implemented sustaining strategies including best practices, code reviews and.

• Responsible for the continuing engineering department, sustaining, building and installation of NETIQ’s Application Manager and Extended Management Pack (XMP) product lines. Specific responsibilities included managing.
• Organized an existing continuing engineering department to increase overall performance and provided an increased level of assistance to customers while the customer base grew from 300 to over 5000 customers.
• Implemented new customer tracking system utilizing new procedures and modifying existing CRM database. This resulted in an increase of customer satisfaction by 25%.
• Led a corporate process improvement project to improve technical support interface, which was patterned after the successful Sustaining Engineering process, which I had implemented. This strengthened the sense of one.
• Led a cross-site team effort to bring individuals, resources, and software development methodologies into a single corporate development methodology. This included standardization of tools, techniques, and methods.
• Delivered new product components on schedule and created a solution for internal use and then created a product to be sold. Saved money for our company, solved problems for customers, and solved a problem for the.

• Responsible for leading and directing the analysis, design, development of a client-server performance measurement system, and evangelizing technology that supported many diverse hardware platforms. Day to day.
• Consulting with the owner and senior management upon approach, concepts, design, and time frame for production of the first UNIX and Windows products. Wrote and received approval of a product development plan.
• Development relationships with hardware and software vendors that allowed the use of vendor’s equipment. Coordinated across department to develop a budget to address the purchase of hardware and software based upon.
• Consulting with customers to identify problem areas and new requirements for the next version of the product. This resulted in an increase of customer satisfaction at 20 accounts and an increase in total sales.
• Designed and implemented a High Availability monitoring application which resulted in one sale of $1.75 million. Coordinated the entire software product from concept to delivery and assisted sales in technical.

Directed multiple fixed priced contracts resulting in strong revenue and provided profits for Interactive. Provided the technical direction and day-to-day management of 25 software engineers and 10 consultants. Accomplishments include the management of multi-year UNIX development contracts with on time, within budget, and superior quality software.