Director Customer Care
Current
Sep 2021 - Present
AeroLeads people directory · profile
Lars Keßler Email & Phone Number
Director Customer Care
at
KALKHOFF BIKES
1 work email found
@web.de
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director Customer Care
Location
Emstek, Lower Saxony, Germany
Company size
Who is Lars Keßler? Overview
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Quick answer
Lars Keßler is listed as Director Customer Care at KALKHOFF BIKES, a company with 17 employees, based in Emstek, Lower Saxony, Germany. AeroLeads shows a work email signal at web.de and a matched LinkedIn profile for Lars Keßler.
Lars Keßler previously worked as Chief Experience Officer (CXO) at Huawei Technologies and Service Director at Huawei. Lars Keßler holds Diplom-Wirtschaftsingenieur, Wirtschaftsingenieurwesen Marketing , Vertrieb Und Automatisierungstechnik from Fachhochschule Gelsenkirchen.
Company email context
Email format at KALKHOFF BIKES
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*@web.de
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AeroLeads found 1 current-domain work email signal for Lars Keßler. Compare company email patterns before reaching out.
Profile bio
About Lars Keßler
I would describe my self as a professional fault-finder and my vocation is to help all departments understand their relationship with customers and that they care about the heart of the customer and not so much about Customer’s walletFor this we have to be sure about the way our company treats customers. But as well, we have to questioning the way our company treats the people whose job it is to take care of these customers. In other words, we have to treat our employees, as well as our vendors and our subcontractors and partners, in that way, we want to treat our customer.This is not as simple as it might seem, and I strongly believe that NPS is not just to measure customer satisfaction; it is far more the way of doing our business. So, we are talking about the way, we turn a happy customer into a loyal customer.I look forward to exchanging ideas with you.
Listed skills include Telecommunications.
Current workplace
Lars Keßler's current company
Company context helps verify the profile and gives searchers a useful next step.
Kalkhoff Bikes
7 roles · 28 years
Lars Keßler work experience
A career timeline built from the work history available for this profile.
Chief Experience Officer (Cxo)
Entwicklung und Umsetzung eines standardisierten KundenfeedbackProzesses innerhalb der Customer Journey an allen Relevanten touchpointsErarbeiten und abstimmen der Zusammenarbeit mit Marketing, ProduktManagement, Retail und ServiceInitiieren und konsequentes Vorantreiben des NPS Projektes und Einführungeines “close loop” ProzessesEntwicklung eines neuen.
Jul 2019 - Jun 2021
Service Director
Umsetzung der strategischen Neuausrichtung hin zu eigenen HUAWEI ServiceStores in DeutschlandErträge wie Ersatzteil und Zubehörverkauf etc.Service Partner Management (Call Center / Service Center)Acquisition, Vertragsverhandlung und on-boarding neuer Service PartnersEntwicklung einer Social Media StrategieKonsequent verbesserte Kundenzufriedenheit im Call.
Jul 2012 - Jun 2019
General Manager
Proassist Deutschland Gmbh
ProAssist war eine der führenden After-Sales-Service-Organisationen für dieUnterhaltungselektronik die sich um alle Serviceleistungen in Bezug aufGarantien, Reparaturen und Versicherungsansprüche kümmerte. ProAssistverfügte über 6 Standorte in 4 verschiedenen Ländern (Niederlande, Belgien,England und Deutschland) mit dem Hauptsitz in Tiel, Niederlande.Das.
Jun 2009 - Jun 2012
Key-Account-Manager
Combase Ag
Die ComBase AG war Dienstleistungs-Spezialist in den Bereichen Logistics,Repair Services und Customer Care mit Schwerpunkt für ITK- undCE-Produkte. Das Unternehmen hat ein ganzheitliches Logistik- undServicekonzept entlang des Produkt-Lebenszyklusses verwirklicht mitweit über 800 Mitarbeitern am Standort Karlstein bei Aschaffenburg.
Feb 2008 - May 2009
After-Sales-Manager
Brightpoint Gmbh
Brightpoint ist ein US-amerikanischer, ehemals börsennotierterDistributor für drahtlose Kommunikationsgeräte und Zubehör.Seit Juli 2012 ist Brightpoint ein Tochterunternehmen der Ingram Micro.
Jul 2003 - Jan 2008
Supervisor
Siemens Mobile war ein Tochterunternehmen der Siemens AG und überlange Zeit hinweg deutliche Nummer 2 in Europa der Mobiltelefonhersteller.Das Hauseigene Call Center hatte über 350 Mitarbeiter und bis zu 10.000Anrufe pro Tag.
1998 - 2003
~5 yrs
Team & coworkers
Colleagues at KALKHOFF BIKES
Other employees you can reach at kalkhoff-bikes.com. View company contacts for 17 employees →
AS
Artur Schneider
Colleague at Kalkhoff BikesGarrel, Lower Saxony, Germany, Germany
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MA
Mahmoud Altajer
Colleague at Kalkhoff BikesCloppenburg, Lower Saxony, Germany, Germany
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SG
Svenja Grauthoff
Colleague at Kalkhoff BikesFriesoythe, Lower Saxony, Germany, Germany
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LV
Lena Völker
Colleague at Kalkhoff BikesVechta, Lower Saxony, Germany, Germany
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CB
Christian Bohndieck
Colleague at Kalkhoff BikesOldenburg, Lower Saxony, Germany, Germany
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KW
Kristian Westerveld
Colleague at Kalkhoff BikesCloppenburg, Lower Saxony, Germany, Germany
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IW
Irena Westendorf
Colleague at Kalkhoff BikesCloppenburg, Lower Saxony, Germany, Germany
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RH
Rieke Hartwig
Colleague at Kalkhoff BikesGermany, Germany
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TK
Tim Kleine-Boymann
Colleague at Kalkhoff BikesGreater Bremen Area, Germany
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LB
Lasse Brøndsted
Colleague at Kalkhoff BikesRegion Of Southern Denmark, Denmark, Denmark
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Artur Schneider
Colleague at Kalkhoff BikesGarrel, Lower Saxony, Germany, Germany
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MA
Mahmoud Altajer
Colleague at Kalkhoff BikesCloppenburg, Lower Saxony, Germany, Germany
View →
SG
Svenja Grauthoff
Colleague at Kalkhoff BikesFriesoythe, Lower Saxony, Germany, Germany
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LV
Lena Völker
Colleague at Kalkhoff BikesVechta, Lower Saxony, Germany, Germany
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CB
Christian Bohndieck
Colleague at Kalkhoff BikesOldenburg, Lower Saxony, Germany, Germany
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KW
Kristian Westerveld
Colleague at Kalkhoff BikesCloppenburg, Lower Saxony, Germany, Germany
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IW
Irena Westendorf
Colleague at Kalkhoff BikesCloppenburg, Lower Saxony, Germany, Germany
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RH
Rieke Hartwig
Colleague at Kalkhoff BikesGermany, Germany
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TK
Tim Kleine-Boymann
Colleague at Kalkhoff BikesGreater Bremen Area, Germany
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LB
Lasse Brøndsted
Colleague at Kalkhoff BikesRegion Of Southern Denmark, Denmark, Denmark
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1 education record
Lars Keßler education
-
Fachhochschule Gelsenkirchen
FAQ
Frequently asked questions about Lars Keßler
Quick answers generated from the profile data available on this page.
What company does Lars Keßler work for?
Lars Keßler works for KALKHOFF BIKES.
What is Lars Keßler's role at KALKHOFF BIKES?
Lars Keßler is listed as Director Customer Care at KALKHOFF BIKES.
What is Lars Keßler's email address?
AeroLeads has found 1 work email signal at @web.de for Lars Keßler at KALKHOFF BIKES.
Where is Lars Keßler based?
Lars Keßler is based in Emstek, Lower Saxony, Germany while working with KALKHOFF BIKES.
What companies has Lars Keßler worked for?
Lars Keßler has worked for Kalkhoff Bikes, Huawei Technologies, Huawei, Proassist Deutschland Gmbh, and Combase Ag.
Who are Lars Keßler's colleagues at KALKHOFF BIKES?
Lars Keßler's colleagues at KALKHOFF BIKES include Artur Schneider, Mahmoud Altajer, Svenja Grauthoff, Lena Völker, and Christian Bohndieck.
How can I contact Lars Keßler?
You can use AeroLeads to view verified contact signals for Lars Keßler at KALKHOFF BIKES, including work email, phone, and LinkedIn data when available.
What schools did Lars Keßler attend?
Lars Keßler holds Diplom-Wirtschaftsingenieur, Wirtschaftsingenieurwesen Marketing , Vertrieb Und Automatisierungstechnik from Fachhochschule Gelsenkirchen.
What skills is Lars Keßler known for?
Lars Keßler is listed with skills including Telecommunications.
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