- Installation and servicing Invisible Fence Brand pet containment systems.- Training dogs and cats to indoor and outdoor Invisible Fence containment systems to provide freedom and safety for pets at home.

- Assisted in all planning and development of layout and operationsthrough construction and opening.- Established day-to-day operations and customer service policy.- Hired and managed 15+ part-time employees.- Performed employee reviews.- Developed employee training manual and performed all initial andongoing training.- Designed and maintained BETA brand - digital and print content.- Managed member accounts and monthly billing.- Developed strategies for customer service and member retention.- Obtained over 360 members in first 3 months of operation.- Setup and maintained POS and CRM software and technology.- Established and maintained relationships with retail andinstitutional vendors.

- Perform data entry of vendor products.- Various tasks as needed including product photography and material research.

- Oversee day-to-day operations- Manage membership accounts and billing -- including maintaining and managing ongoing relationships and customer service directly related to membership accounts.- Initial and ongoing training of employees up to supervisor level.- Managing weekly employee scheduling.- Identifying areas of improvement in customer service, operations and facility maintenance and executing solutions.

- Worked with textile design team on pattern designs and material uses.