Head Of Supply Chain And R&D
Brabrand
As part of the management team for a market-leading company in trading card game (TCG) accessories, I contributed to doubling a nine-figure revenue in DKK over three years. In a role akin to COO/CFO, my responsibilities included developing fantastic products, ensuring timely deliveries and service to B2B and B2C customers globally, and maintaining a well-functioning financial setup. The key strategic challenges and transformations within the supply chain to keep pace with growth included establishing a new warehouse in Asia, relocating existing warehouses, and setting up dual sourcing with third-party production in the USA and Mexico. Additionally, I consistently focused on inventory optimization and inventory turnover.As the head of a global supply chain organization, encompassing five international production sites, three B2B, and two B2C third-party warehouses, as well as global inbound and outbound transport, I led an organization with a purchasing volume of nine figures. The organization included two middle managers and 12 employees within SIOP, strategic procurement, purchasing, planning, quality, and customer and consumer service.A consumer service team of four employees in Portugal, utilizing Zendesk, succeeded in increasing consumer satisfaction to over 90% and reducing incoming inquiries by over 20%.I ensured the product development of 80 products annually, contributing 20% of the revenue, through a team consisting of a middle manager and 11 graphic designers, designers, and similar roles.The finance team of four people upgraded the ERP system from Navision to Business Central and implemented new Power BI/Business Intelligence, ensuring compliance with reporting deadlines and creditor and debtor targets. Additionally, cash flow and bank management were optimized.