Lashawn Davis Email & Phone Number

Pittsburgh, Pennsylvania, United States

Interacted cross-functionally with organizational teams to ensure timely delivery of service, or resolution of issues, conducting routine and non-routine client service and transactional support functions. • Processed account related transactions per scheduled events and client authenticated direction. • Followed established procedures and protocols, to answer inquiries, and resolve problems or issues. • Escalated complex situations to senior colleagues. • Increased knowledge of… Show more Interacted cross-functionally with organizational teams to ensure timely delivery of service, or resolution of issues, conducting routine and non-routine client service and transactional support functions. • Processed account related transactions per scheduled events and client authenticated direction. • Followed established procedures and protocols, to answer inquiries, and resolve problems or issues. • Escalated complex situations to senior colleagues. • Increased knowledge of industry standards and practices to provide comprehensive solutions to internal and external clients. • Performed complex operational tasks in a product or functional area. • Mentored and trained the work of team members to ensure accuracy and transparency. Show less

Pittsburgh, Pa

Charlotte, North Carolina, United States

Verified patient specific benefits and precisely documented specifics for various payer plans including patient coverage, cost share, and access or provider options. • Verified and validated all patient insurance information needed to complete the benefit verification process. • Triaged cases in a timely manner and sent to appropriate program associate. • Identified any restrictions and details on how to expedite patient access, including documenting and initiating prior… Show more Verified patient specific benefits and precisely documented specifics for various payer plans including patient coverage, cost share, and access or provider options. • Verified and validated all patient insurance information needed to complete the benefit verification process. • Triaged cases in a timely manner and sent to appropriate program associate. • Identified any restrictions and details on how to expedite patient access, including documenting and initiating prior authorization process and claims appeals.• Completed quality review of work as part of finalizing product to mitigate business risks. • Reported any reimbursement trends or delays to management. Show less

Bachelor Of Arts - Ba, Human Resources Management/Personnel Administration, General

Regents Bachelors Of Arts, Business Administration, Communications

Associate'S Degree, Business Administration And Management, General

Certification, It Support Analyst