Lashika Mehta Email & Phone Number
Who is Lashika Mehta? Overview
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Lashika Mehta is listed as IT Service Desk at Slalom, a company with 7538 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Lashika Mehta.
Lashika Mehta previously worked as Information Technology Support Analyst at Slalom and Information Technology Service Desk at Centennial College. Lashika Mehta holds Master Of Science - Ms, Hrdm Psychology from Christ University, Bangalore.
Email format at Slalom
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About Lashika Mehta
A globe-trotting professional woman with experience in ITSM tools like ServiceNow, demonstrated history of working with iOS, MacOS, Windows and Chrome OS in the IT Service field. I am also skilled in customer service, troubleshooting and technical repairs.
Listed skills include Product Service, Apple Certified, Linux, Service Desk, and 17 others.
Lashika Mehta's current company
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Lashika Mehta work experience
A career timeline built from the work history available for this profile.
Information Technology Service Desk
- First point of contact for all technical issues – service requests, computer issues, VPN, network, College based applications, accounts etc.
- Worked with ServiceNow and Active Directory
- Dealt mainly with Microsoft Windows 10 and Chrome OS
- Categorize, troubleshoot, and diagnose incidents based on ITSM
- Identify all customer needs and present product and service solutions
Technical Expert
Technical Expert
- Troubleshoot, diagnose, and perform repairs of iOS devices, Apple TV, Apple Watch, Beats, AirPort, and other small devices and their accompanying software. You explain where technical issues may originate from because.
- Mentor Technical Specialists on technical and customer service issues
- Identify all customer needs and present product and service solutions.
- Perform hardware repairs on iPhones.
- Doing all the above and the job responsibilities of a Technical Specialist
Technical Specialist
- Helping new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple.
- Take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. Also, to explain where technical issues may originate from.
- Support customers in a timely manner and balance priorities to achieve individual and team productivity goals and setting up reasonable expectations for customers.
- Document all pertinent user information and the nature of the problem with accuracy in all supported systems. Recording all transactions accurately to maintain service and inventory part accuracy as well.
- Developing product knowledge and research required information using all available tools and resources. Maintaining knowledge of current in-store and online products and services, promotions, merchandise features.
Mac Specialist/At Home Advisor
During the pandemic lockdown, I was an At Home Advisor (phone support) for Apple Inc. This included:1. Troubleshooting both iOS and macOS devices2. Raising issues and escalating tickets3. Creating appointments and/or drop-offs for hardware repairs4. problem solving software and hardware issues
Colleagues at Slalom
Other employees you can reach at slalom.com. View company contacts for 7538 employees →
Karel Sedlák
Colleague at Slalom
Czechia, Czech Republic
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PM
Paul Mitchell
Colleague at Slalom
Greater Seattle Area, United States
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AO
Ademola Osinowo
Colleague at Slalom
Brookshire, Texas, United States, United States
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SH
Schahram Hamraz-Thilemann
Colleague at Slalom
Munich, Bavaria, Germany, Germany
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JS
James Salem
Colleague at Slalom
United States, United States
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SA
Sarah Anna
Colleague at Slalom
Lagos, Lagos State, Nigeria, Nigeria
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高
高橋智里
Colleague at Slalom
Tokyo, Tokyo, Japan, Japan
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TT
Terrance Tate
Colleague at Slalom
Seattle, Washington, United States, United States
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AF
Ava Figon
Colleague at Slalom
San Diego, California, United States, United States
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DD
Dumitru Dabija
Colleague at Slalom
Montreal, Quebec, Canada, Canada
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Lashika Mehta education
Master Of Science - Ms, Hrdm Psychology
Master'S Degree, Cloud Architect
Frequently asked questions about Lashika Mehta
Quick answers generated from the profile data available on this page.
What company does Lashika Mehta work for?
Lashika Mehta works for Slalom.
What is Lashika Mehta's role at Slalom?
Lashika Mehta is listed as IT Service Desk at Slalom.
Where is Lashika Mehta based?
Lashika Mehta is based in Toronto, Ontario, Canada while working with Slalom.
What companies has Lashika Mehta worked for?
Lashika Mehta has worked for Slalom, Centennial College, and Apple.
Who are Lashika Mehta's colleagues at Slalom?
Lashika Mehta's colleagues at Slalom include Karel Sedlák, Paul Mitchell, Ademola Osinowo, Schahram Hamraz-Thilemann, and James Salem.
How can I contact Lashika Mehta?
You can use AeroLeads to view verified contact signals for Lashika Mehta at Slalom, including work email, phone, and LinkedIn data when available.
What schools did Lashika Mehta attend?
Lashika Mehta holds Master Of Science - Ms, Hrdm Psychology from Christ University, Bangalore.
What skills is Lashika Mehta known for?
Lashika Mehta is listed with skills including Product Service, Apple Certified, Linux, Service Desk, Smartphones, Troubleshooting, Incident Management, and Service Desk Management.
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