Lashika Mehta
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Lashika Mehta Email & Phone Number

IT Service Desk at Slalom
Location: Toronto, Ontario, Canada 6 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Role
IT Service Desk
Location
Toronto, Ontario, Canada
Company size

Who is Lashika Mehta? Overview

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Quick answer

Lashika Mehta is listed as IT Service Desk at Slalom, a company with 7538 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Lashika Mehta.

Lashika Mehta previously worked as Information Technology Support Analyst at Slalom and Information Technology Service Desk at Centennial College. Lashika Mehta holds Master Of Science - Ms, Hrdm Psychology from Christ University, Bangalore.

Company email context

Email format at Slalom

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Slalom

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Profile bio

About Lashika Mehta

A globe-trotting professional woman with experience in ITSM tools like ServiceNow, demonstrated history of working with iOS, MacOS, Windows and Chrome OS in the IT Service field. I am also skilled in customer service, troubleshooting and technical repairs.

Listed skills include Product Service, Apple Certified, Linux, Service Desk, and 17 others.

Current workplace

Lashika Mehta's current company

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Slalom
Slalom
IT Service Desk
seattle, washington, united states
Website
Employees
7538
AeroLeads page
6 roles

Lashika Mehta work experience

A career timeline built from the work history available for this profile.

Information Technology Support Analyst

Current

Toronto, Ontario, Canada

Apr 2022 - Present

Information Technology Service Desk

Toronto, Ontario, Canada

  • First point of contact for all technical issues – service requests, computer issues, VPN, network, College based applications, accounts etc.
  • Worked with ServiceNow and Active Directory
  • Dealt mainly with Microsoft Windows 10 and Chrome OS
  • Categorize, troubleshoot, and diagnose incidents based on ITSM
  • Identify all customer needs and present product and service solutions
Oct 2021 - Mar 2022

Technical Expert

Oct 2018 - Nov 2021

Technical Expert

Sydney, New South Wales, Australia

  • Troubleshoot, diagnose, and perform repairs of iOS devices, Apple TV, Apple Watch, Beats, AirPort, and other small devices and their accompanying software. You explain where technical issues may originate from because.
  • Mentor Technical Specialists on technical and customer service issues
  • Identify all customer needs and present product and service solutions.
  • Perform hardware repairs on iPhones.
  • Doing all the above and the job responsibilities of a Technical Specialist
Oct 2018 - Nov 2021

Technical Specialist

Sydney, New South Wales, Australia

  • Helping new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple.
  • Take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. Also, to explain where technical issues may originate from.
  • Support customers in a timely manner and balance priorities to achieve individual and team productivity goals and setting up reasonable expectations for customers.
  • Document all pertinent user information and the nature of the problem with accuracy in all supported systems. Recording all transactions accurately to maintain service and inventory part accuracy as well.
  • Developing product knowledge and research required information using all available tools and resources. Maintaining knowledge of current in-store and online products and services, promotions, merchandise features.
Aug 2016 - Nov 2021

Mac Specialist/At Home Advisor

Toronto, Ontario, Canada

During the pandemic lockdown, I was an At Home Advisor (phone support) for Apple Inc. This included:1. Troubleshooting both iOS and macOS devices2. Raising issues and escalating tickets3. Creating appointments and/or drop-offs for hardware repairs4. problem solving software and hardware issues

Jun 2020 - Mar 2021
Team & coworkers

Colleagues at Slalom

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2 education records

Lashika Mehta education

Master'S Degree, Cloud Architect

This course is designed to build AWS, Microsoft Azure and Google Cloud Platform expertise from the ground up. With it, I will be able to.

FAQ

Frequently asked questions about Lashika Mehta

Quick answers generated from the profile data available on this page.

What company does Lashika Mehta work for?

Lashika Mehta works for Slalom.

What is Lashika Mehta's role at Slalom?

Lashika Mehta is listed as IT Service Desk at Slalom.

Where is Lashika Mehta based?

Lashika Mehta is based in Toronto, Ontario, Canada while working with Slalom.

What companies has Lashika Mehta worked for?

Lashika Mehta has worked for Slalom, Centennial College, and Apple.

Who are Lashika Mehta's colleagues at Slalom?

Lashika Mehta's colleagues at Slalom include Karel Sedlák, Paul Mitchell, Ademola Osinowo, Schahram Hamraz-Thilemann, and James Salem.

How can I contact Lashika Mehta?

You can use AeroLeads to view verified contact signals for Lashika Mehta at Slalom, including work email, phone, and LinkedIn data when available.

What schools did Lashika Mehta attend?

Lashika Mehta holds Master Of Science - Ms, Hrdm Psychology from Christ University, Bangalore.

What skills is Lashika Mehta known for?

Lashika Mehta is listed with skills including Product Service, Apple Certified, Linux, Service Desk, Smartphones, Troubleshooting, Incident Management, and Service Desk Management.

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