Jessica Laster Email & Phone Number

Caution Ready Games, LLC. is an independent video game development studio dedicated to bringing you the titles you love! We develop 2D & 3D games using Unity & Unreal software and 2D & 3D Animation Films. Founded by Maurice McGee & Mycah McGee in November of 2019, and joined by our dedicated team of hard-working industry leaders, Caution Ready Games is based out of Wendell, NC, USA but open to remote employment in North America.

Assisting the CAS Prior Authorization Admin supervisor with day-to-day tactical issues, training, coaching, and other business needs. Promoting a positive working environment and initiating suggestions to continually improve processes and protocols within the CAS PA Admin department. Assisting the supervisor with standardization of procedures, and dissemination of information to staff; acting as a subject matter expert in CAS PA Admin processes and procedures; communicating clearly and accurately when interacting with all levels of employees, plan participants, physician office, and partners; managing escalated and more advanced CAS PA Admin issues when needed; answering questions and recommend corrective action to address complaints; handling special projects and assignments as designated by supervisors and/or managers.

Owner and Operator of a custom tabletop gaming and gift online store. I handle all facets of the company including, but not limited to: creating digital and physical content for sale, website creation and management, customer PHI/PPI, and social media content creation and management.

United States

• Prepared and distributed Short-Term and Long-Term Disability letters.• Main Content Writer of monthly Benefit and Wellness articles.• Assisted with new employee orientation, onboarding, and Benefits Education Sessions.• Managed social media channels for GuideWell Source, Novitas, and First Coast Service Options.• Reports including social media engagement and impact, new hires, wellness participation, terminated employees, and employee birthday.• Ghostwriter for GuideWell Source Officer mailbox as well as handling Employee Benefits and Communications mailboxes.• Benefits Verifications, HR Employee Verifications, Disability notifications, and general HR correspondence.• Subject Matter Expert for internal and external contacts.• Prepared training materials for my team and internal agents.• Associate audits and training.• Host team meetings and senior audit review meetings.

• Writing and publication of mobile gaming analytic articles.• Content creation, editing, and copywriting.• Research and documentation.

• Benefits Verifications, HR Employee Verifications, Disability notifications, and general HR correspondence.• Subject Matter Expert for internal and external contacts.• Prepared training materials for my team and internal agents.• Associate audits and training.• Host team meetings and senior audit review meetings.

• Narrative design, game writing, world-building• Editing and proofreading• Branching dialogue, cutscenes, episode writing, and story development.

Lake City, Florida, United States

• Supervised Lake City, FL location; 5 employees.• Warranty verification, inventory management., and shipping and receiving• Social media management

United States

• Narrative design, character creation, and world-building.• Content creation, editing, and copywriting.• Branching dialogue and story development.

• Narrative design, game writing, world-building• Editing and proofreading• Branching dialogue, cutscenes, episode writing, and story development.

Spokane, Washington, United States

Customer Service/Member Engagement, Document Preparation/Communications, Medical Billing, Coding, Claims Review, Benefit Management, Enrollment, and Eligibility, Claim Processing, Claim Audits